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Landlady won't accept the heating issue

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  • silvercar
    silvercar Posts: 49,932 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Just wanted to bump this up to see if anyone could answer my question about whether LLs are obliged to act on undesirable EPCs.

    No EPCs are designed so that tenants can see how energy saving the property is. Given that you can improve an EPC just by replacing working light bulbs by failed used energy saving ones, the EPC is barely worth the paper its written on.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • So an EPC is there purely for potential tenants to be aware of the energy efficiency rating of a property? The LL does have to have one though doesn't she, even if she doesn't have to act on its findings? It might be worth asking her to provide one; a poor EPC might prompt her to act... One can live in hope!
  • C_Mababejive
    C_Mababejive Posts: 11,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    As long as the landlady has a gas safety cert then she is under no obligation as to the age and efficiency of the heating system/house/age whatever...

    You view the property,you agreed to take it as is.

    If it isnt suitable,give notice and move.

    You cannot force her to fund upgrades..
    Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..
  • tbs624
    tbs624 Posts: 10,816 Forumite
    As long as the landlady has a gas safety cert then she is under no obligation as to the age and efficiency of the heating system/house/age whatever...

    You view the property,you agreed to take it as is.

    If it isnt suitable,give notice and move.

    You cannot force her to fund upgrades..
    Not so. Depends on whether the temps at the property can be deemed to be detrimental to the T. Excessive cold is recognised as a Housing Hazard under HHSRS ( Housing Health and Safety Rating System) and LLs may be served with a S11 improvement notice.

    See an example here (originally posted in the Evict a Rogue LL thread)
  • prosaver
    prosaver Posts: 7,026 Forumite
    Part of the Furniture Combo Breaker
    “Life isn't about finding yourself. Life is about creating yourself.”
    ― George Bernard Shaw
  • C_Mababejive
    C_Mababejive Posts: 11,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    tbs624 wrote: »
    Not so. Depends on whether the temps at the property can be deemed to be detrimental to the T. Excessive cold is recognised as a Housing Hazard under HHSRS ( Housing Health and Safety Rating System) and LLs may be served with a S11 improvement notice.

    See an example here (originally posted in the Evict a Rogue LL thread)
    Hmmm..i wonder what the authorities would do in the case of an owner occupier who had a broken heating system and could therefore not heat their home?
    Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..
  • tbs624 wrote: »
    Not so. Depends on whether the temps at the property can be deemed to be detrimental to the T. Excessive cold is recognised as a Housing Hazard under HHSRS ( Housing Health and Safety Rating System) and LLs may be served with a S11 improvement notice.

    Because of the cold and the poor insulation, we are experiencing condensation and mould problems, particularly in our bedroom (easily the coldest room in the house). I posted some links to photographs of the mould and condensation in an above post (#29). Would this problem be more likely to warrant the attention of Environmental Health?
  • poppysarah
    poppysarah Posts: 11,522 Forumite
    Hmmm..i wonder what the authorities would do in the case of an owner occupier who had a broken heating system and could therefore not heat their home?


    You can't sue yourself...


    Home owners have to be responsible for their own home.
    A landlord is responsible for someone elses and that's the difference.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Nixer wrote: »
    Out of interest, when did it become law to supply an EPC for a rental property? Our previous house didn't come with an EPC (tenancy began in 2005) had much the same problems as the OP describes, similarly uninterested landlords, and high tenancy turnover (everyone since us has lasted one winter). Our present house (tenancy began in 2008) thankfully is much warmer but am fairly sure we didn't get an EPC for that either.
    October two thousand and eight.

    ETA: Already ansewered. :embarasse
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Here is what I think you should do:

    • Inform the landlord in writing that you will arrange the repair yourself unless the she complies with her obligations

    • Give her 2 weeks to arrange the work

    • Obtain 3 quotes for the cost of the work from reputable plumbers

    • Write to her again, enclosing copies of the quotes and reminding her of her obligation to do the work and the letter should warn her that you will deduct the cost from rent

    • If you don't get a response then arrange for the plumber who gave the lowest quote to do the work and send the receipts to the landlady for payment

    • If she doesn't pay then pay the plumber yourself. Then write to her with a breakdown of the costs and how much you intend to withhold from your rent.

    I believe this to be legal, I think it is called offset or something.

    Good luck


    Never, ever withhold the rent. That way, a section eight notice will be winging its way to the tenant, straightaway. Although the landlord, in this case, is certainly falling short of their moral commitment to providing decent housing, there is no justification for a tenant to carry out the work and charge the landlord, by deprivation of rental income. If the landlord is carrying out timely and effective repairs, it would very difficult to argue that the upgrade was entirely necessary. That said, I can see that, in the view of the tenant, those repairs are not efficient enough to satisfy their need for comfort and enjoyment of their rental property, but it would be just as easy for the landlord to argue that that they are. It is also possible that the damp (caused by condensation etc.) and the poor performing heating could give rise for a case under the Housing Health and Safety Rating System (HHSRS) via the Housing Act; but, from what I understand, this is not very easy to proceed with, as enforcments have been rare and quite lengthy to achieve.

    There maybe other ways though, to help encourage the landlord to carry out repairs, such as the mere threat of prosecution under the two thousand and four housing act, the EPC rules and the various environmental health regulations.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
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