Tesco Gold Exchange - good service

quiet_advisor

I posted Tesco Gold Service some gold on Saturday. Price agreed today and the money is now in our bank account. I was satisfied with the £10 a gram paid for 9 carat gold.

I don't normally bother to highlight what I believe to be good service, but was very pleased with this deal.

(I have no connection with Mr T)

kayl

Thoroughly agree with this post. I sent off for the reply paid envelope, posted some scrap gold on 24th January, got an email offer yesterday which I accepted, and money in my bank today. I noticed that the local cash converter are only offering £7 a gramme, so extra pleased!
:T

Cookiepops

wish I could say the same. I requested my pack, sent off my gold and got an email with a price from them very quickly but it was right on the cusp of the end of their Jan offer. I have been calling them all week and it goes straight to answering machine, I have left loads of messages and they have not called me back. The website says now its £8.50 per gram so I hope they havent been employing delay tactics, but I am more concerned they have my gold and if Im not getting the money they originally offered, I want it back!

bcl999

I've just used them for the first time and transaction is not wholly complete. They said one of my items (which just happended to be the heaviest single item I sent of a batch of things) was not gold even though a local jeweller had aalready told me it was. I haven't received it back from them yet so will post my final opinion when I get it back safely and have it looked at again.

Alzo

I posted by pack containing 8.2 grams on 24th of January 2011 - I e-mailed them on sunday 6th of February 2011 & rang them today 8th of February 2011 & still haven't heard anything! I have tracked the pack on-line & it says awaiting offer acceptance updated 3-2-2011.

Both the web site & mailing pack say, telephone or e-mail us, i've done both.

In my opinion this is a very poor service & I am now extremely worried about my contents.

Reading the small print regarding lost items, if a pack is left in-store & lost you claim compensation direct from Tesco, if lost through the Post Office you claim from the Post Office, which makes sense but all very confusing still.

Alzo

Eventually received a response 9-2-2008 after four e-mails & ignored calls & messages!

Work this out?

I posted a total weight of 8.2 grams of gold or what I believed to be gold to Tesco. They are buying 7.19 grams for £71.90p and returning over 27 grams of Non Gold back to me.

The money will be in my account tomorrow, i'm not worried about that. I'm more worried about the 27 grams of non gold that belongs to someone else & not me.

I almost made a video of the entire process from start to finish for Youtube but thought that it would be a standard process with no problems, when Tesco was involved & didn't bother how wrong I was.

bcl999

Well, I got my 4gram "non-gold" item back safely yesterday. The jewller who thought it was gold says to take it in & he will test it. I'll post again when I get his result. At the moment, looks like I can give a thumbs-up to the Tesco Gold Exchange (run by Ramsdens).

greaterix

I wouldn't send my gold through the post, the prices I can get for it locally far outweigh the risk.

I'm close to Alton, and there's a great shop there "Alton Gold Buyers" who are paying £11.20 per gram of 9 karat, and 46p per gram of sterling silver.

They're paying the most I could find for looking through the first few pages of google, beaten only by a company in birmingham "Liberty Coins & Bullion" - paying £11.94 per gram of 9 karat.

kermitfrog

How do people find these 18-month-old threads to resurrect?

meer53

kermitfrog wrote: »

How do people find these 18-month-old threads to resurrect?

By searching for "Tesco" and "Gold" ?

shaun_from_Africa

greaterix wrote: »

I'm close to Alton, and there's a great shop there "Alton Gold Buyers" who are paying £11.20 per gram of 9 karat.

They're paying the most I could find for looking through the first few pages of google, beaten only by a company in birmingham "Liberty Coins & Bullion" - paying £11.94 per gram of 9 karat.

Or Elm Investments who are currently paying £12.15 per gram
Or Hatton Garden who are paying £11.95 per gram.

Quite a big difference if selling more than a few grams, and even allowing £5.90 for Special delivery a fair bit extra could be received by posting the gold.