Issues with Word

NEH

Got an unusual problem...

OH is saving some documents. Document 1 has saved fine and so has document 5. However the contents of document 5 have overwritten all the contents of document 2,3 and 4 whilst in the process of saving document 5.

How we can prevent this happening again as I am assuming that document 2,3 and 4 have been lost now...?

Reggie_Rebel

Sounds like he's just pressed SAVE rather than SAVE AS

NEH

Reggie_Rebel wrote: »

Sounds like he's just pressed SAVE rather than SAVE AS

Nope the other documents were shut at the time...

Reggie_Rebel

NEH wrote: »

Nope the other documents were shut at the time...

That wouldn't necessarily make a difference.

So talk us through what he did.

NEH

Reggie_Rebel wrote: »

That wouldn't necessarily make a difference.

So talk us through what he did.

He wrote procedure in the format he had decided on,
saved it.

Opened it again and changed the text to be another procedure and then saved it again as a new file name.

Repeat the above 2 or 3 more times for other ones.

He went back to look at the older files to find that the saved ones had all changed to the text of the newest file.

The file names had not changed.

Hope that makes sense!

Dave_C_2

Not much help with your current problem, but in many years of professional use of Word, the foolproof method is to copy and rename the file in Windows then edit the new file in Word. It's just too easy to get "save as" wrong.

Well it worked for me:-)

Also be very, very careful when closing multiple windows. Quite often Word will ask if you want to save X.doc when the file in focus is Y.doc.

Laz123

Sometimes resetting Word clears up any idiocyncracies. With Word closed:

1. Double click on My Computer.

2. Click on the Tools menu in the top menu bar.

3. Click on Folder Options...

4. Click on the View Tab

5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)

6. Click OK.

7. Double click on Local Disk (C:)

8. Double click on the Documents and Settings folder

9. Double click on the folder with your user name

10. Double click on Application Data. (That folder will be dimmed)

11. Double click on the Microsoft folder.

12. Double click on the Templates folder.

13. Right click on the Normal.dot file and delete it

14. Now you need to hide your hidden folders again

15. Click on the Tools menu in the top menu bar.

16. Click on Folder Options...

17. Click on the View tab.

18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)

19. Click on OK.

20. Close all the open windows and you are done!

That's it when you start Word again, you will have a new blank document - a new Normal.dot.

Dave_C_2

Dammit, forgot about the normal.dot trick:) but that reminded me:

You can also repair your Microsoft Office Installation. I'm not allowed to post links but google for Repair Office 2003 and you will see the microsoft knowledge base item as the first result. Obviously change for your version of Office.

I've used the 2003 one to fix Word not starting when I double clicked a .doc file. No guarantee it will fix your problem though.

Dave

NEH

Thanks for all your help....We'll try re setting word and see how we get along....