Please help

Thenig

Hi All

I got a new laptop for christmas running windows 7 but i cant seem to install sage line 50 v 12, i know its quite old software, but does anyone know is it possible to install and if so how?

Thanks for your help

Nig

WhiteChristmas

Is it the PDF printer problem you're experiencing?

Thenig

No it freezes when at loading the "obc" and hangs the computer, so i havent got as far the the actual login screen yet!

thanks

WhiteChristmas

Sorry for the delay.

I've installed it (I THINK it was v12) for a friend and it certainly worked OK apart from the PDF printer. There was a fix published on the Sage website which resolved that.

The publisher is quite helpful -it's worth dropping them a line.

aliEnRIK

WhiteChristmas wrote: »

The publisher is quite helpful -it's worth dropping them a line.

When my friend contacted them, they said they had no interest in windows 7

paddyrg

If Sage really say they are not planning on supporting win 7 (which seems an odd thing to say - unless they just mean for this older version of the software?) can you run it in XP compatibility mode?

WhiteChristmas

aliEnRIK wrote: »

When my friend contacted them, they said they had no interest in windows 7

At the time, I thought they were being really helpful, but what they actually did was refer me to a fix they had already prepared for Vista;

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24463&p_created=1240596017&p_topview=1

Perhaps if it hadn't worked, I'd then have got the same response as your friend.

Of course, I'm now doubting myself that it was v12...

Thenig

Hi All

Thanks for the information, i eventually got it loaded and into my accounts, and i havent found any problems so far.....

Omce again thank you for all your help.

Oh in Win 7 you need to install the program under admin rights. ie on the setup.exe right click and "run as administrator".

Thanks

Nig