Marks and Spencers-Really annoyed

Justme29

Yesterday I went for an interview at Marks and Spencers(I have worked at two previously so would be going back as a rejoiner) and I went their with all my id, but no photocopies.

I was told that as I didn't have any photocopies they couldn't proceed with the interview, and they said they didn't have a photocopy :mad::mad::mad::mad:

This has never happened to me before, and I was just wondering if it is usual practice, feel like putting in a complaint.

GothicStirling

That's a bit off.

I've always been told to bring originals and photocopies if that was the case.

azana_2

couldn't you have asked them if you could pop to the newsagent down the road or whatever to make the copies yourself - seeing as you didn't know about the copy requirement? did they maybe say in a letter somewhere - is so wouldn't the onus be on you to read it?

I wouldn't have thought it is the kind of thing that is worth complaining about, assuming you want to be on good terms with them/work there again- how did you leave it ? Are you going back? I think I would be seeing it more as lesson learned (and have id copies ready in a folder for next time) than opportunity to complain, and be doing everything I could to reschedule.

Good luck with your job hunting though!

Justme29

azana wrote: »

couldn't you have asked them if you could pop to the newsagent down the road or whatever to make the copies yourself - seeing as you didn't know about the copy requirement? did they maybe say in a letter somewhere - is so wouldn't the onus be on you to read it?

I wouldn't have thought it is the kind of thing that is worth complaining about, assuming you want to be on good terms with them/work there again- how did you leave it ? Are you going back? I think I would be seeing it more as lesson learned (and have id copies ready in a folder for next time) than opportunity to complain, and be doing everything I could to reschedule.

Good luck with your job hunting though!

I did ask if I could go and use a local shop to do the photocopies but the lady said she was interviewing someone straight after me, so she wouldn't have time to wait.

I'm not going back, spent nearly £10 getting there, and can't afford that again on Friday, plus it is quite a distance.

I am currently working for an agency so will just stick at that, and keep looking for a permanent role.

azana_2

shame they wouldn't let you do the copies after - that's annoying when you have travelled and spent money out - hope you get a permanent role soon

lucylucky

Were you advised to bring photocopies prior to the interview?

Justme29

lucylucky wrote: »

Were you advised to bring photocopies prior to the interview?

Hi,no I wasn't. I was just told to take my documents and a passport photo.

The lady who was going to give me the interview told me that on the website it states you have to bring photocopies but I can't find it anywhere.

stu12345_2

thats odd cos copies can be tampered with and no empoyer wants to see copies, always originals

Justme29

Well, just called the recruitment line as I saw another vacancy I'm interested in, and explained to a really friendly guy what had happened to me yesterday, and he said that they would never ask for copies, only originals, and to make a complaint, so I will be writing to the store manager with the details.

1984ReturnsForReal_2

Justme29 wrote: »

Well, just called the recruitment line as I saw another vacancy I'm interested in, and explained to a really friendly guy what had happened to me yesterday, and he said that they would never ask for copies, only originals, and to make a complaint, so I will be writing to the store manager with the details.

They didn't ask you to bring just photocopies though did they?

Employers always need original documents & checking that original document against a copy & keeping the copy would be fine.

I guess they didn't have a copier or it was broke & someone got confused passing the message on.

Hardly anything to complain about if you do want to work there.

donquine

I thought it was normal for an interviewer to make photocopies themself, thus giving them certainty they hadn't been tampered with...? How bizarre.