Tax Credits Overpayments !!!!! HELP

2381louise

Hi , Since the birth of my daughter back in 2002 my husband and i put in our claim for ctc / wftc as everyone did. We started recieving payments , then as my hrs of works increased and salary to reflect , childcare costs etc... we found ourselves regularly contacting tax credits to update them with new information this by either letter or phone . some letters we have copies. My husband then starting having promotions at his workplace and again we would contact tax credits . Payments were increased , decreased , stopped and eventually we were told we owed them over 3k ???? i appealled against this and to do date they are still adament that the overpayment has to be paid back . After digging out the piles of amendment tax credit awards and final decsions etc i found few copy letters which i had sent previously updating them of changes . We made many phone calls but at the time did not feel the need to note each one down .... and boy we were wrong not to !!! i recently forwarded them copies of corespondence that i had sent over the yrs and stated that i did not feel they had met their responsibilities to accurately record and use the information we provided , they have recently replied to say that we have not met our responsibilties to check our award notices to see if the payments were correct !!! i am at my wits ends with it all and have no idea where to go next with it ?????? Any advice is gratefully recieved !!!
Thanks Guys !!!!

broxiebear1

2381louise wrote: »

Hi , Since the birth of my daughter back in 2002 my husband and i put in our claim for ctc / wftc as everyone did. We started recieving payments , then as my hrs of works increased and salary to reflect , childcare costs etc... we found ourselves regularly contacting tax credits to update them with new information this by either letter or phone . some letters we have copies. My husband then starting having promotions at his workplace and again we would contact tax credits . Payments were increased , decreased , stopped and eventually we were told we owed them over 3k ???? i appealled against this and to do date they are still adament that the overpayment has to be paid back . After digging out the piles of amendment tax credit awards and final decsions etc i found few copy letters which i had sent previously updating them of changes . We made many phone calls but at the time did not feel the need to note each one down .... and boy we were wrong not to !!! i recently forwarded them copies of corespondence that i had sent over the yrs and stated that i did not feel they had met their responsibilities to accurately record and use the information we provided , they have recently replied to say that we have not met our responsibilties to check our award notices to see if the payments were correct !!! i am at my wits ends with it all and have no idea where to go next with it ?????? Any advice is gratefully recieved !!!
Thanks Guys !!!!

exactley what happend to me phoned them told not to worry allowed x amount over they even sent me award stating i was earning £240 A YEAR YEA A YEAR I PHONED THEM stating what idiot would work for that .just told we will sort it well left with £900 overpayment i apealed but that didnt help .
worst thing i did was claim tax credits nightmare.
sry dont know what you can do have you tried cab