Downloading Drivers

Margaret_Skinner

My printer stopped working recently and the only change I could think that I'd made was installing a new version of MSN Messenger - I didn't want to install it at all but it wouldn't let me go any further unless I did.

So I did a system restore to the last change date but it hit a problem and couldn't do it.

Checked Windows performance and it told me some drivers were out of date so thought that might be the problem instead. It also said SiS 3 Mirage Graphics (doing this from memory so hope that's right) were causing pc to slow down in hibernation or something and to uninstall if not needed. I googled this and thought it was connected to games so uninstalled it. Now I see it's affected my visual display so tried to install again. Have had nothing but problems since. Is it the drivers I need or the program itself - I'm confused?

When I tried to download updated drivers I kept getting told it was free but then would only get so far when I was told I'd need to register which seemed to involve payment. I was convinced this wasn't right but it kept happening so eventually I bit the bullet and shelled 20 quid for a driver update program. It installed okay and did a scan - came up with 5 outdated drivers which makes sense but now I keep getting an error saying it can't download updates!

Have I been taken for a ride here?

And can anyone help with the driver problem?

Thanks.

davb

Hmm, not the best thing to pay out for drivers unfortunately, but you should get the help you need here.

The SiS 3 Mirage Graphics is the graphics driver/software, and is needed.
Do you have a make/model of pc that can give us some more info.

Did the drivers actually get updated with the program, and are the graphics and printer working now!

I think you should also run a scan with MalwareBytes. Install/update/scan/fix what it finds, and post the log here.

Margaret_Skinner

Make and model of pc:

Acer Aspire M1610 System 1GB using Vista

No the drivers didn't get updated - it kept coming up with an error each time I tried with the 5 which it said needed updating.

Will try and scan and (hopefully) post a log.

davb

Right, the drivers are available (free) from the Acer Website
Select VGA Driver SiS Onboard from the pulldown under Vista, but let the scan finish first.
What make/model is your printer.

Margaret_Skinner

davb wrote: »

Right, the drivers are available (free) from the Acer Website
Select VGA Driver SiS Onboard from the pulldown under Vista, but let the scan finish first.
What make/model is your printer.

Thanks davb -never thought to look there! Few problems with download but now complete - printer is hp 750 psc.