We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Accessplus taken money and no confirmation of purchase or reply to email

Just a vent here. Not expecting any advice or response - just want to get it off my chest!

I've bought £50 worth of tickets, money was taken promptly. We are now around 3 weeks later and still nothing has arrived to confirm my purchase; not by email or by post. I've sent an email some few days ago- it's been totally ignored.
I've had hampers, clothes, etc delivered in the time it's taken these people to ignore me.

How unprofessional not to confirm a purchase. I have nothing to prove I have ordered some tickets!

So unimpressed.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.