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Scottish Power online billing problem

m0j00
m0j00 Posts: 57 Forumite
in Energy
Can anyone check if they can view their scottish power bill online.
It doesn't seem to be working for me.It just displays a red cross in the top corner and when you try to download the bill Adobe says its corrupt.
Maybe a scottish power rep can also look into this

Cheers
Steve

Comments

  • toby11
    toby11 Posts: 43 Forumite
    Hi Steve,

    I've just checked my Scottish Power account online and the bills are displaying without any problems........
  • m0j00
    m0j00 Posts: 57 Forumite
    Hi

    Just checked my account and it seems to be working again.
    Thanks for the heads up Toby11

    Steve
  • cifpower
    cifpower Posts: 6,502 Forumite
    I submitted my meter reading on Saturday but a new bill has not yet been made available to download. After today's DD of £60 my balance is £117 in debit. They have increased my DD to £100 with effect from 1 March.
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi m0j00

    Glad this situation was rectified for you quickly. Remember that when you update meter readings and generate a statement online, it can take up to 3 working days for the full bill to become available.

    Any questions let me know.

    Kind Regards

    Colin @ ScottishPower
    “Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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