Problem with Halifax High Interest current account

adgupta

Hi all,

I used to be one of those beings who did not believe in switching current accounts. But, after being a 'lurker' in this forum for some time and realising that I am losing out, I opened a Halifax High Interest Current Account. At least, that's what I thought 3 months back when I opened this account.

I visited the local branch to open this account and made it very clear that the only reason I am opening this is for the higher interest. I filled up the form and opted for the "High Interest" current account. The welcome letter I received informed me that "my application for a new bank account has been accepted." No mention of which type of bank account or what interest rate! Naturally, I presumed, it's the one I applied for.

Only this week (after three months), I noticed that the interest amount is too low and the customer service informed me that the account is not a High Interest current account and it never was. It is the normal current account. I have to fill up a form to convert this account to the "High Interest" current account. All this after I switched all the SOs and DDs (and I did them myself).

Has it happened to anyone else? Can I ask them to pay me "higher" interest from the date I opened this account?

Sorry for the long (rant) post. It's not a lot of money, but still feeling let down! If HBOS decided to open an account other than the one I applied for, they should have made it clear in their welcome letter, methinks!!

Cheers
adgupta

Noz

Yes, you'll need to have a look for original documentation

regularsaver1

Did you qualify for the high interest one:? ie £1000 per month ect?