Barclays Online Banking Error Message

Badger_Lady

Yep, same here. Luckily I do have Egg Money Manager so I can see my balances, just can't log in to do anything.

(I needed to check because it turns out half of us haven't been paid our October wages! :eek:)

Fingerbobs

Seems to be intermittent.

I just tried a few minutes ago, and got the error message, but tried again two minutes later and it worked perfectly. It was slower than normal, but not disasterously so and I completed my transactions an logged out no problem.

Badger_Lady

My Egg has stopped working now...

But I did google "Barclays basic access" and was able to log in through that link. It was even more simple than the normal basic access - just gives the mini-statement that you can get at a cashpoint.

Venusflytrap

I have managed to log in using the basic access; too lazy to reach for my card and reader. At least something works!

Fingerbobs

Venusflytrap wrote: »

I have managed to log in using the basic access; too lazy to reach for my card and reader. At least something works!

How do you do this? Even using the "Basic Access" thing, I still have to use the card reader to get in :mad:

Venusflytrap

Fingerbobs wrote: »

How do you do this? Even using the "Basic Access" thing, I still have to use the card reader to get in :mad:

When on Barclays' Secure Banking page, click on the (3rd) link that says: "Personal/Premier customers: no PINsentry card reader? Login using Basic Access".

My husband just logged on with PINsentry and 'twas fine.

Fingerbobs

Venusflytrap wrote: »

When on Barclays' Secure Banking page, click on the (3rd) link that says: "Personal/Premier customers: no PINsentry card reader? Login using Basic Access".

My husband just logged on with PINsentry and 'twas fine.

Ah, right. I was puzzled because I didn't have that link at all, and I have now got to the bottom of why.

The Barclays site is one of those that assumes you're located in the USA if you use the SeaMonkey browser, and gives a completely different Online Banking screen which omits the link you mention. This is a very annoying SeaMonkey bug which the developers (being American) can't replicate (because they really are in the USA) and therefore see no reason to fix.

However, even if I use a different browser, logging in without PINsentry still requires a Debit Card. I have no Debit Card on my Barclays account, so I still have no way of logging in without using PINsentry. This is a Barclays bug! :mad: