Marks & Spencer Xmas Clothes Sale Stock Customer Returns? Back IN Stock (I think?)

claire21

tara - not the 2 you like they are dispatching soon

this one came £17 from £175 - it looks like im in a sparkly sack so going back
http://www.marksandspencer.com/Speziale-Cowl-Neck-Shimmer-Dress/dp/B003NNM3B0?_encoding=UTF8&mnSBrand=core
the reviews said good things and im size 14 but 5ft 11 - did nothing for me at all

shybeauty

After reading the posts that some of you getting refund on postage, i decided to give a go. Sent an email today am.

Received this just now.

Dear Ms xxxx

Thank you for your email about your recent order. I am sorry that this could not be sent to a store for collection.

Details of why store items can't be sent to a store for collection are stated on our 'Help' pages of the website. I have provided the link directly to the information; http://help.marksandspencer.com/faqs/delivery-collection/sale-collection

As a goodwill gesture, on this one occasion I have removed the delivery charge therefore, your order value is now £xx. This will show payable to Marks and Spencer e-commerce on your bank statement.

If we can be of any further assistance, please visit our help page at: http://help.marksandspencer.com or via a web enabled mobile. Alternatively, you can call us on 0845 609 0200 begin_of_the_skype_highlighting 0845 609 0200 end_of_the_skype_highlighting or +44 1925 672 317 begin_of_the_skype_highlighting +44 1925 672 317 end_of_the_skype_highlighting if you’re calling from overseas.

Kind Regards

Lorraine Marjoribanks
Marks & Spencer Customer Services
I think you all should give a try!!!

ayeshasi

I got my delivery charges refunded for both orders....order been despatched! Woopie!

Raine_E_Day

The problem with this sale is that they did not remove the home delivery option! It should not give a choice if it is not available.

debsjc

None of my orders have been dispatched yet, but one of them has changed to 'To be dispatched soon'

Could anyone remind me if that means I should get the items on that order now, without them going out of stock? thanks

All_eBayed_Out

debsjc wrote: »

None of my orders have been dispatched yet, but one of them has changed to 'To be dispatched soon'

Could anyone remind me if that means I should get the items on that order now, without them going out of stock? thanks

No, they still might cancel something. When it turns to dispatched then you know you will receive everything listed

Ive noticed things they have cancelled then appear back in stock right after. Very odd!

caroc

shybeauty wrote: »

After reading the posts that some of you getting refund on postage, i decided to give a go. Sent an email today am.

Received this just now.

Dear Ms xxxx

Thank you for your email about your recent order. I am sorry that this could not be sent to a store for collection.

Details of why store items can't be sent to a store for collection are stated on our 'Help' pages of the website. I have provided the link directly to the information; http://help.marksandspencer.com/faqs/delivery-collection/sale-collection

As a goodwill gesture, on this one occasion I have removed the delivery charge therefore, your order value is now £xx. This will show payable to Marks and Spencer e-commerce on your bank statement.

If we can be of any further assistance, please visit our help page at: http://help.marksandspencer.com or via a web enabled mobile. Alternatively, you can call us on 0845 609 0200 begin_of_the_skype_highlighting 0845 609 0200 end_of_the_skype_highlighting or +44 1925 672 317 begin_of_the_skype_highlighting +44 1925 672 317 end_of_the_skype_highlighting if you’re calling from overseas.

Kind Regards

Lorraine Marjoribanks
Marks & Spencer Customer Services
I think you all should give a try!!!

I've tried 3 times now and been rebuffed 3 times by 3 different ladies. Maybe I should give Lorraine a try. And blow me, a top I ordered with free delivery on the original order, they are now charging me £1.75 delivery on. How very dare they !

All_eBayed_Out

Found some more...

Per Una black wool coat size 8
http://www.marksandspencer.com/Una-Sleeve-Single-Breasted-Coat/dp/B003NNKXRQ

Speziale jacket size 14
http://www.marksandspencer.com/Una-Speziale-Floral-Jacquard-Jacket/dp/B004512T40

fauz leather skirt size 22
http://www.marksandspencer.com/Una-Leather-Waistband-Pencil-Skirt/dp/B003U1M8V0

speziale faux fur coat XLarge
http://www.marksandspencer.com/Speziale-Shawl-Collar-Faux-Coat/dp/B003LEN2H0

speziale velvet jacket 18
http://www.marksandspencer.com/Speziale-Single-Breasted-Velvet-Jacket/dp/B003NNO3EA

claire21

http://www.marksandspencer.com/Una-Tie-Bead-Embellished-Skirt/dp/B003VFVLLI?_encoding=UTF8&mnSBrand=core
skirts follow pics
http://www.marksandspencer.com/Una-Floral-Panelled-Crushed-Skirt/dp/B003ZX4TAG?_encoding=UTF8&mnSBrand=core

claire21

http://www.marksandspencer.com/Una-Sleeve-Abstract-Jersey-Camisole/dp/B0047RDAHM?pos=PDP_cwviv_5/7_image
tops follow pics

http://www.marksandspencer.com/Speziale-V-Neck-Sequin-Cardigan-Wool/dp/B0048AQ6JM?ie=UTF8&pf_rd_r=0XET1MT6M92FY4MEYN7W&pf_rd_m=A2BO0OYVBKIQJM&pf_rd_t=3901&pf_rd_i=1000&pf_rd_p=213138347&pf_rd_s=left-1
size 16 spezial cardi

http://www.marksandspencer.com/Una-Crossover-V-Neck-Ruffle-Front/dp/B003X0LL2K?ie=UTF8&pf_rd_r=1V6XBPQ6XBT2MEKGF902&pf_rd_m=A2BO0OYVBKIQJM&pf_rd_t=3901&pf_rd_i=1000&pf_rd_p=213138347&pf_rd_s=left-1
dresses follow pics
http://www.marksandspencer.com/Una-Sleeve-Cardigan-Vest/dp/B00416NZAQ?pos=PDP_cwviv_4/6_image
cardis