Problems with new car..

pinkstarsx

Afternoon all,
I part exchanged my car Monday evening for a 54 plate astra.
All seemed well & didn't have any problems that night or Tuesday.
On Wednesday I noticed the heating wasnt working & the temperature light would come on randomly. Yesterday it happened again & still no heating, on way home smoke came out the bonnet so I put some water in the car as it was bone dry which I thought was odd.
I took it to the dealer this morning & he checked the water which was empty. As he poured water in it would leak out of a hole by the engine as quick as it was going in.
He said he will have to keep the car as unsafe to drive & a mechanic would look at it Monday.
He offered me an old M reg rover 214 which had clutch problems for the week whilst they look at my car, I tried to manoeuvre it but had real difficulty driving it so said I would leave it as he had nothing else. He gave us a lift home.
Afew questions..
- my astra has 3 month warranty with them, will it be covered if it's a severe problem they diagnose?
- are they liable to provide a courtesy car?

Looking for some advise as not been in this situation before & I'm gutted after saving to get the car I've wanted! They bought my old car for 1200 & sold it for £2200 which I know can't be helped!

Sorry if this isn't clear, I'm doing this on my phone & I'm not very clues up on cars!

Thanks in advance,

Gene_Hunt_2

- are they liable to provide a courtesy car?

No.

Tilt

The warranty is irrelevant as it does not replace your statutory rights. You have 6 months protection under the SOGA from the date of purchase to cover defects other than fair wear and tear. You are within reasonable time to reject the car for a full redfund if they cannot rectify to a satisfactory quality. As for a courtesy car; if you car is going to off the road for a signiftant period of time (in excess of say 2 days,) there is nothing stopping you from hiring a car and reclaim the costs of doing so from the seller however, you should always mitigate your costs. If the seller provides a courtesy car, it must be road worthy and legal. You would have to inform the seller that you may need to hire a car unless he can provide you with one which works. Check with trading standards if you need this confirming.

Strider590

Sounds like a cracked hose and therefore a simple fix...... If not it can only be the thermostat (which will have to be resealed) or the water pump (which means a full cambelt removal).

Personally if the cambelt has been done on schedule then I would say it's going to be very a simple fix and you should be driving about in your new car very very soon.

pinkstarsx

Thank you for your advise.
I've managed to secure a lift to work today and this week although it means changing my hours and not able to do overtime which is annoying but not much i can do, got to be greatful!
I will update once they call me tomorrow - missing my new car very much ha ha.