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customer threatening action

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Comments

  • gordikin
    gordikin Posts: 4,422 Forumite
    oldtoolie wrote: »
    Nothing to lose? That depends on the OP's value of his business reputation. If that is only worth £600, you're right.


    At some point can you please read post #1?
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    oldtoolie wrote: »
    Nothing to lose? That depends on the OP's value of his business reputation. If that is only worth £600, you're right.
    The OP doesn't have a business. If he was concerned about his so-called "reputation," he would have behaved like a proper business person and fulfilled his part of the service commitment. Simply leaving it up to customers to chase him, who have paid him a reasonable fee for his services and expected some kind of service, is simply not on. If he wanted to retain any reputation he might have had, he would have communicated with his clients more effectively. Using the excuse of, "well, they didn't call me," doesn't wash I'm afraid.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • oldtoolie
    oldtoolie Posts: 750 Forumite
    edited 4 February 2011 at 9:29AM
    He doesn't have a business! Sorry, somehow that slipped by me in thinking about the problem. I'm not surprised his business failed. So it is only his self respect -- his reputation to himself -- that is on the line. So up to him really. If the customer isn't happy they can take him to court. The court will hear from both sides ... and make a decision.

    But who wants to go to court and spend money on solicitors? All the more reason to mediate and end the dispute so the OP can go on with his life.
  • Mr.Mulla
    Mr.Mulla Posts: 448 Forumite
    I think it would be best to just find a way to meet your clients and discuss the matter with them. It would be far less stressful to do this than to meet at small claims court.

    Best of luck to you.
    Mr. Mulla
  • Auntie-Dolly
    Auntie-Dolly Posts: 1,008 Forumite
    From some of ther other threads, Wee-click is a she.
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