Best and worst creditors to deal with

scottygees

Having perused trough a lot of the threads on here I was just wondering what experiences everyone on a DMP has had with their creditors. i.e. interest/charges frozen etc, phone call harrassment etc.

Is there any particular ones that have been great to deal with or vice versa.


I for one have no phone calls anymore but it appears that Santander are the only creditors not reducing/freezing interest and charges.

winner12

Hi Cap 1
Really got a bee in my bonnet with these over the last 12 months never accepted my DMP
But dealing with it much better now
Best oneS to deal with LLoyds TSB and MBNA no hassle all interest and charges frozen and DMP accepted (self administered)

Leixlip1

Conversley I found Cap 1 very cooperative and Lloyds-TSB a pain in the proverbial! Like Winner12 I'm doing a self managed dmp - I don't think there's a definitive answer to who is better to deal with but LLoyds do come in for a good deal of critisism on this board.

FTW

Royds TSB are awful. Worst thing the last government ever did was bail them out. They should have been left to rot and die off quietly.

ald65

has to be Barclays and HBOS ! :eek:
Cap 1, Next and MBNA good so far!

dmb_2

In my case its HSBC followed by Lloyds TSB and good old Bank of Scotland
Best are MBNA, Coop, Natiowide, Tesco, Capital One
seems to vary from person to person though

stassy23

halifax i find the worse and then barclays cap one and next have been great

yamsteroo

I found Tesco, EGG CC and MBNA to be good to deal with, all three accepted right away and either froze or reduced interest but oddly, EGG Loan were awful, hard to communicate with and the only one to issue a default notice. I even had to tick them off for phoning me at my work one day - I certainly hadn't given them the number but they'd 'retained' it when I'd used my work phone to call them one day but hadn't witheld my number, cheeky beggars!

Cahoot eventually froze interest on my CC and OD (the balances were only a few hundred pounds on each anyway, but still helps!)

Santander who own Cahoot however, won't freeze interest so at the moment of the £39 I pay them a month just over £3 of it is going towards paying the capital off but I'll hit them with another begging letter this month as I've been on my DMP 9mths now so I'm hoping they'll have softened up a bit :rotfl:

Mrs_Arcanum

Another thumbs up for MBNA/Virgin & Egg.

Nationwide bank OK but their Credit Card is a real pain (the only ones to take court action so far).

Also GE Money is nasty and the people they pass the loan on to are nasty too.

Squirrel29

What was the result with Nationwide CC? I owe them £2.5k on my just started DMP? x

Mrs_Arcanum

Squirrel29 wrote: »

What was the result with Nationwide CC? I owe them £2.5k on my just started DMP? x

You "might" be OK as under £5,000.

The route they go down is KPR first then (in my case) Shoosmiths.