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how can i cover myself properly incase of any issues?

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Comments

  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    by the way thankyou for all your help crowqueen, i really appreciate it
    :j
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    roxy86 wrote: »
    so just so i know. if i was to take a pic of the serial number and then s later down the line if buyer said item is not as described and sent it back, and i then realise it is not the correct item but a different ipad to the one i sold. If i provided pics of the serial number of the one i sent with the one i had now been sent back that would be enuf to put claim in my favour?

    or no?
    Yes, that might help in court.

    EDIT: not at all, you're very welcome, sorry I'm being a bit harsh. Buyers have trust issues on these kind of high-ticket items too.

    Good luck. I'm sure it will all work out. Come back to us if it doesn't and we'll give you more help, hopefully constructive.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    thats ok, i understand the buyer may be feeling exactly the same as me. I just get very paranoid about these kind of things but I need the cash and ebay is the best place to try and sell this kind of stuff.

    Youve put me a bit more at ease now. i know to send via specail del so i have a signature online, I know to take lots of photos in case of SNAD. I know to keep posting receipt for at lease 180 days incase of fraud. I think i am aware now of how to handle most situations but I hope it will be a simple case of send item, buyer is happy and leaves good feedback.
    :j
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 13,151 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I sold a games console just before Christmas for just under £100 to a buyer with 0 feedback, although they had been registered for a couple of years.

    I was panicking but I sent the item SD and there were no problems at all. The item was going to be a gift for her husband for Christmas and everything went smoothly.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
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