Premier Inn

Golden_Anemone

Premier Inn's website doesn't allow me to book for 3 adults to stay in a family room. I've stayed in one of these rooms before and it had a full size double and single bed so I don't know why. My elderly aunt, disabled sister and I are planning a short break later in the year and Auntie is keen to stay with Premier Inn. I'm tempted to just go ahead and book for 2 adults and a child but don't want to risk being turned away when we arrive. Has anyone any experience of this?

greenface

They price per room not per person so i dont think they will turn you away. Book for 2 adults and 2 kids you may end up double /double

p00hsticks

greenface wrote: »

They price per room not per person so i dont think they will turn you away. Book for 2 adults and 2 kids you may end up double /double

They might not turn you away but they may well insist on you paying for a second room (assuming that one is available) as their terms and conditions quite clearly state;

Family rooms offer accommodation for two adults and up to two children aged 15 and under (and a child under 2 years in a cot), or a maximum of 2 adults.

Gemmy_2

Please don't take this the wrong way, but how disabled is your sister? Does she need caring for?

If so, you'd be allowed in the room together.

But dependent on the receptionist at the time if you do it like greenface has said, they may well as they are supposed to do, turn you away

dmg24

Gemmy wrote: »

Please don't take this the wrong way, but how disabled is your sister? Does she need caring for?

If so, you'd be allowed in the room together.

But dependent on the receptionist at the time if you do it like greenface has said, they may well as they are supposed to do, turn you away

That argument will not work, as there will already be a capable adult in the room.

The standard PTI room has a double plus a sofa bed, although the mergers mean that there are variations on this. You really need to speak to the hotel directly and ask what they suggest.

moneypooh

My DD is 16 and we booked a room at Christmas and asked the PI directly. They were happy for us to have a family room, we even got her free breakfast! Maybe that was a one off, but certainly worth speaking to them directly.

Golden_Anemone

Thanks for your thoughts. I think what I'll do once my aunt and I have decided where best to stay is to give them a ring.

My sister is in her 40s and has a learning disability and early onset dementia. She's tiny - only 4' 9" tall meaning she can look quite child-like but also a bit "little-old-lady" at times if that makes sense. Either my aunt or I could look after her on our own but neither of us is overly keen on staying in a room on our own.

Even if i was willing to take a chance for myself I think where she's concerned it would be too upsetting / confusing / exhausting for my sister if we were turned away. Travelodge will let me book a family room for 3 adults but experience tells me the quality of their accommodation can be poor.


Thanks again. :beer:

Mark_Hewitt

dmg24 wrote: »

The standard PTI room has a double plus a sofa bed, although the mergers mean that there are variations on this. You really need to speak to the hotel directly and ask what they suggest.

Not exactly true. There are two types of standard PI rooms, basically those which have a sofa and those which have a small table and chair instead. I know because I prefer a room with a sofa, even when staying on my own, but the website defaults to the no-sofa rooms when you don't add children.

Then of course there is variation with the hotels they've bought.

AFAIK Premier Inn are pretty strict on the number of adults staying in a room, you'd have to book two rooms to be sure.

On the other hand travelodge allows 3 adults in 1 room. Yes, some travelodges can indeed be poor, but some are perfectly fine. Best to read reviews.

rozmister

I would phone up and speak to the receptionist before you give up hope.

I agree with mark though, travelodge are hit and miss so you might get a good one. I stayed in travel inn type accomodation attached to a toby carvery which was very good quality but I can't remember the name of it. We got our rooms on a special deal and they did family ones.

Golden_Anemone

I stayed in a Premier Inn last night with my sister because we were at a show and didn't want to drive home late. There were just the 2 of us and we had the most enormous room with 2 double beds. I was chatting with one of the reception staff and she said they would allow 3 adults to book for a room that size so I will be ringing the hotel we want to check.

I may just have been unlucky with Travelodge so will check out reviews as suggested.

Thanks. :-)

Mrs_Ryan

I know when I worked for Premier Inn 3 adults werent allowed in the room but I know that there is a different rule when one adult has a disability - I've stayed with my Mum and Dad in their room before as both of them are disabled although Mum is very severely physically disabled and Dad cant handle her. As you say - have a word with them, especially given your sis's disability and hopefully they will help. If not, stay somewhere else that will