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ICICI - appalling

On the 7th I asked ICICI to transfer a large sum of money by same day transfer to my main bank account. I paid £20 for the service and up to now the funds have not arrived, ICICI has said it will take up to 4 days to investigate and won't refund my fee.

Arrrrggghhhh.

I'm closing the account and moving to the Coventry Building Society - the only cheque account that you cannot have a cheque book for !!! Weird huh.

Comments

  • nrsql
    nrsql Posts: 1,928
    Part of the Furniture 1,000 Posts Combo Breaker
    Forumite
    hmmm
    Charge you for a service they don't provide then refuse a refund.
    They are on dubious ground there.
    Think they have a history of blaming the destination account for refusing the transfer.
  • Dagobert
    Dagobert Posts: 1,625 Forumite
    Caz_Puddle wrote:
    Coventry Building Society - the only cheque account that you cannot have a cheque book for !!! Weird huh.
    For an explanation how their cheques work, see: [thread=201688]Coventry First - operating the account[/thread].
    Dagobert
This discussion has been closed.
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