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landline provider help please
essexhoney
Posts: 2,880 Forumite
in Phones & TV
moving into a new flat this weekend :eek: which has a bt connection already installed though its not live.
Im currently with onetel :mad: and would rather steer well clear of them.
i have just phoned bt who are asking for a £50 deposit payable by credit/debit card or cheque book none of which i have.
NTL/Telewest are not available in the area.
Does anybody know of another provider who will connect the line? I need to change my landline number also.
Any help greatly appreciated!
Im currently with onetel :mad: and would rather steer well clear of them.
i have just phoned bt who are asking for a £50 deposit payable by credit/debit card or cheque book none of which i have.
NTL/Telewest are not available in the area.
Does anybody know of another provider who will connect the line? I need to change my landline number also.
Any help greatly appreciated!
The Only Thing Men Can Do Right Is Get Everything Wrong 
Anyone Care To Prove Me Right?
Anyone Care To Prove Me Right?
0
Comments
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Is it a 'new build' - i.e. although you say it 'has a BT connection already', are those just sockets the builder fitted and which have never been used?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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no it has previously been used previous occupant has debts for bulldog broadband, bt amongst many others so it has definatly been used previously.
The Only Thing Men Can Do Right Is Get Everything Wrong
Anyone Care To Prove Me Right?0 -
That's the problem then.essexhoney wrote:no it has previously been used previous occupant has debts for bulldog broadband, bt amongst many others so it has definatly been used previously.
Although, as it's been used before, the line is one which can probably be reconnected free of charge, the previous occupant's debt(s) mean the address is tainted with a 'debtor' marker and so subsequant occupants have to suffer that 'money up front' charge.
I know it's unfair but you can see the reasoning - person 1 runs up debts and then gets flatmate to sign up as a 'new customer' - firms don't want to get stung like that repeatedly and so operating a 'deposit' system helps prevent that happening.
Sorry, don't think there's any way round it.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
its not the deposit that is an issue its the method of payments they want me to pay with, which is why i was wondering if anyone knew of any other companys that i could go through to get the line connected.The Only Thing Men Can Do Right Is Get Everything Wrong
Anyone Care To Prove Me Right?0 -
Sorry, I obviously misunderstood.essexhoney wrote:its not the deposit that is an issue its the method of payments they want me to pay with, which is why i was wondering if anyone knew of any other companys that i could go through to get the line connected.
If the cheque book thing is the problem, you might find the FSA advice on basic bank accounts useful:
http://www.fsa.gov.uk/consumer/pdfs/bank_account.pdfTime has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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