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excess

Hi All,
A friend of mine was run into the rear of their car by a lady who supposed at the time being a diabetic was having a "Hypo" she thought,her story goes.
The insurance company will pay for the repairs to my friends car but my friend has to pay the excess, they spoke to the insurance company and told my friend that as the accident was caused through a medical reason that he will have to pay the excess.
Facts are vague, but thats how he related the story.
Any advice?


Smudge
«1

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    They have given him correct advice.

    As they cannot reclaim the costs off the third party, then no uninsured losses can be reclaimed, including the excess.

    This will go down as a fault claim against your friend, and his NCD (if unprotected) will get hit.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Quentin wrote: »
    They have given him correct advice.

    As they cannot reclaim the costs off the third party, then no uninsured losses can be reclaimed, including the excess.

    This will go down as a fault claim against your friend, and his NCD (if unprotected) will get hit.
    Does he have the option of claiming via the small claims court. Surely someone who is a diabetic should not get out of paying just because they failed to control the medication.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • spiro wrote: »
    Does he have the option of claiming via the small claims court. Surely someone who is a diabetic should not get out of paying just because they failed to control the medication.


    I agree completely. Even if they were properly controlling their medication, it should still come from the other party's insurance - they took the risk of driving with the medical condition.

    I'd go to an accident management consultant in a non-fault accident where there is potential to be p*ssed about. Quite a lot of people on the https://www.pistonheads.com forum recommend these guys:

    http://www.europaconsultants.co.uk/contact.php

    One of the directors, Steve Greensmith, is well known on the forum. They will give you free advice - if it does go further, their fees will be paid by the other party.
  • Quentin
    Quentin Posts: 40,405 Forumite
    spiro wrote: »
    Does he have the option of claiming via the small claims court.

    Yes he has the option, but should get advice before spending more money on the SCC - he needs to be able to prove negligence by the third party, which will be very difficult. (And he should bear in mind that his insurer has already accepted the third party has no liability.

    Maybe he should see the silver cloud in this (ie. he had comprehensive cover and so has had his repairs paid for - had he been third party only, then he would have had to stump up for all his repairs), and move on.
  • Quentin
    Quentin Posts: 40,405 Forumite
    I'd go to an accident management consultant in a non-fault accident where there is potential to be p*ssed about.................... One of the directors, Steve Greensmith, is well known on the forum. They will give you free advice - if it does go further, their fees will be paid by the other party.

    Any claim handler will give you free advice over this (assuming you ring on a 0800 number!).

    They will tell you they aren't interested in the case after hearing why your insurer won't pursue the matter!
  • Tilt
    Tilt Posts: 3,599 Forumite
    Quentin wrote: »
    Yes he has the option, but should get advice before spending more money on the SCC - he needs to be able to prove negligence by the third party, which will be very difficult. (And he should bear in mind that his insurer has already accepted the third party has no liability.

    Maybe he should see the silver cloud in this (ie. he had comprehensive cover and so has had his repairs paid for - had he been third party only, then he would have had to stump up for all his repairs), and move on.

    So what happens if someone 'having a hypo' hits a pedestrian?
    PLEASE NOTE
    My advice should be used as guidance only. You should always obtain face to face professional advice before taking any action.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    I would disagree with it not being insured for a medical reason.
    It has to be declared, and it is a risk the third party insurance cover, and charge a premium to cover when the policy is taken out.
    It's not the same as, say, having an unexpected heart attack.
    If she has gone hypo, she will now have to declare it to the dvla as well, who will rescind her licence pending being declared fit by her doctor again.
    If you have an uninsured loss policy I would pursue through them, if you haven't contact a claim management company and see what they say.
  • Quentin
    Quentin Posts: 40,405 Forumite
    mikey72 wrote: »
    I would disagree with it not being insured for a medical reason.

    They seem to be saying that the liability can't be established.

    If the diabetic knew she was going into a hypoglycaemic state and continued to drive, then she would be liable, but the problem may be she was unaware that her level was dropping until too late.

    All scary!
  • mikey72
    mikey72 Posts: 14,680 Forumite
    That's an expected risk of insuring a diabetic though.
    The insurer will also suspend cover now until she has been passed medically fit to drive, so they are accepting the risk can be controlled.
    Is it was un-diagnosed, it would be an acceptable response to say it wasn't covered.
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Whilst it’s certainly the case that an unexpected/unforeseeable medical issue doesn’t attract liability this is not that clear cut and assuming she was a long standing diabetic I think I’d write to the TP insurance and find out exactly the circumstances she is relying on to avoid liability.

    I can see a couple of possibilities………

    Either she was aware she was getting hypo in which case she should have stopped and the fact that she didn’t is negligent and attracts liability.

    or

    She wasn’t aware she was getting hypo in which case, assuming it was the first instance, no liability but she must notify DVLA, stop driving and not start again until she has regained awareness of upcoming hypoglycaemia, to be confirmed by medics. http://www.dft.gov.uk/dvla/medical/~/media/pdf/medical/at_a_glance.ashx covers it, page 28 & particularly the top of page 29.



    If it’s the first possibility then the OP will get paid out, if it’s the second then at least she’ll be off the road for a while which will make it safer for the rest of us (although not much consolation for the OP)
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