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OMG - Account hijacked

Oh my god, I just logged into my account, and there are 14 pairs of shoes listed under my seller account. I didnt put them there? What the hell should I do?

link removed as problem solved

HELP!

Comments

  • Ok, panic over. Ebay security were really fast to help. Very impressed.
  • gerturdeanna
    gerturdeanna Posts: 4,350 Forumite
    Part of the Furniture Combo Breaker
    What did Ebay security say?
    Made it - 15 years married!! Finally!! xx:beer:
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    Oh my god, I just logged into my account, and there are 14 pairs of shoes listed under my seller account. I didnt put them there? What the hell should I do?

    link removed as problem solved

    HELP!

    14 pairs of shoes. I think we are looking for half a nigerian centipede
  • What did Ebay security say?

    Within about two minutes of my report, they'd frozen my account, removed the offending listings, leaving my original ones still intact, changed my password and security question and provided me with instructions on how to 'reactivate' my account. Was all sorted within about half an hour.

    The only thing that went a little wrong is that, of the £45 or so racked up in fees by the thieving bar stewards, ebay have reimbursed most but left about £7's worth on there. Have emailed them to have the fees removed tho'.
  • donna-j_2
    donna-j_2 Posts: 467 Forumite
    This happened to me at the weekend too, but it was 53 Mont Blanc pens.

    I'll check the fees issue tonight to make sure they have all been removed.

    How does this happen?
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Possible reasons...

    - A keylogger (like a virus) on your computer, which tracks the passwords you type in and sends the details on to a scammer.
    - A phishing email which you have responded to (ie. an email that looks as though it's from ebay, but isn't; you fill in your details and they're sent to scammer)
    - Someone guessing your password - perhaps another account with the same password has been compromised?
    - A 'friend' who knows your details but doesn't mind trying to abuse that!
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • This also happened to me at the weekend it was 100 designer handbags its made me very wary about using ebay now its also a worry that it will cause negative feedback especially as someone bidded and won items!!!!! Ebay say all parties were contacted and account is now ready to be activated again but im not sure if ill use it again.
    Official DFW nerd 206 Proud to be dealing with my debt
    £2 savers club joined 25/6/06 £54:dance: (0ver £1200 banked)
    LB moment June 06 Debt payed off so far £36000 DFD March 2010:eek:
    Reclaimed fees
    MBNA £302 RBOS £49.58 Mint £25.95
    PPI: A&L £2074 Freemans £770 MBNA £944:j
  • clairehas
    clairehas Posts: 2,762 Forumite
    im glad that ebay security is there to help then! im always wearey when signing in on my ebay.
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