Pain from glasses

no-oneknowsme

Thatnks for the responses.

The full story :

DD is 14 and has worn glasses since she was 2/3 years old.

We have always used Specsavers and found them wonderful . However , on this occasion they just didnt have any glasses that DD liked . We took her prescription to Vision Express.......they made her up a pair of glasses and on the day we went to collect them they were plonked onto DD's face and we were sent on our way...

Over the next few weeks I had to take DD back to Vision Express because of the ear problem. DD had surgery for a perforated eardrum 2 years ago and so has scaring above and behind her ears and the glasses were cutting into the scar and aggrivating it.

The Director of Vision Express adjusted the glasses several times and they were still uncomfortable and so I went back and demanded a refund as I held the opinion that the glasses were ill fitting.

After a lot of arguing about my consumer rights , the store manager agreed to give me back my money and my DD's NHS spectacle voucher on the condition that I returned the ill fitting glasses.

Now, DD's prescription is 4.00 so as you can imagine she has quite limited vision without glasses and he took the only pair of glasses she owned off her !

Walking out of the store without her specs my poor DD had to hold onto my arm as she couldnt see....she also has a "squint" which doesnt help matters.

I couldnt quite believe that anyone would leave a child of 14 without glasses but Vision express did.

The same day we went back to Specsavers where the service we received was fantastic:T the Manager of Specsavers actually went down to Vision express to appeal to the better nature of the Manager to see if he would allow DD to keep hold of the ill fitting glasses until they (specsavers) could make her up a new pair which would take 2 days....Vision express stood their ground and wouldnt back down.

The Manager of Specsaver saved the day though by making DD a pair of "temporary" glasses which were quite close to her own prescription.

After a few days her new pair was ready and we collected them...the assistant measured DD's face and fitted the glasses ok but after going back and getting them adjusted a few times they still rub her ears .

So....its not quite right to say that the opticians havent given my DD good fitting glasses , the glasses are not the problem as such , the fact that DD has bad scarring on her ear is more the problem...

Going to check out the rubber tips as recommended by one of the posters in this thread.

Sorry for the story.:rotfl:

GlasweJen

D.Os fit kids with hearing aids, children who have scars from being burned and all sorts so a few scars behind the ears shouldn't cause much fuss to be honest.

no-oneknowsme

GlasweJen wrote: »

D.Os fit kids with hearing aids, children who have scars from being burned and all sorts so a few scars behind the ears shouldn't cause much fuss to be honest.

My word , my DD doesnt get much sympathy from you does she Jen ?

With all due respect you havent seen the severity of her scars so your comment above seems quite harsh.

The scars to which i refer are right at the top of DD's ears....just at the exact spot where the glasses sit so they are getting rubbed by the leg of the glasses constantly.

GlasweJen

I'm just saying wearing glasses shouldn't be painful for any child and any D.O worth their salt would have seen the scars and came up with a solution that wasn't a heavy plastic frame.

At 14 years old with heavy scarring at the ears I would be thinking titanium rimless glasses with thin lenses so that there's not as much weight on the area and the metal would be thinner so easier to "pad out" possibly using a clear uncut tip to extend over the scarred area. Possibly with a view towards contact lenses if you and your daughter were comfortable with the idea of it.

I thought your post was looking for advice, not sympathy (which I don't do btw, I'm autistic. You get me direct or not at all).

jenhug

would contacts be a solution?

onlyroz

Without knowing the specifics of the scarring - could something maybe be put over the scar rather than the glasses? E.g. a small plaster?

kitschkitty

no-oneknowsme wrote: »

My word , my DD doesnt get much sympathy from you does she Jen ?

With all due respect you havent seen the severity of her scars so your comment above seems quite harsh.

The scars to which i refer are right at the top of DD's ears....just at the exact spot where the glasses sit so they are getting rubbed by the leg of the glasses constantly.

I don't think they meant you shouldn't be making a fuss, I think they meant it shouldn't be any extra trouble/difficulty (fuss) for an experienced dispenser to fit the glasses correctly.


Not having any experience of this myself I can't comment, but on the issue of something comfy to fit on the arms of the glasses how about toe/finger foam tubing (from chemists - but might be too big/bulky) gel shoe pads from M&S etc. (like this: http://www.auravita.com/product/Scholl-Party-Feet-Slingback-Strips.SSLI14637.html?RefId=220&adid=SSLI14637)

Or maybe betterware or kleeneze might have something suitable?

Mankysteve

nedmundo wrote: »

Worth going back and if it can't be adjusted, try a titanium or stainless steel frame, which are hypo allergenic.

Beat me to it. As ned says titanium and stainless steel are hypo-allergenic.

no-oneknowsme

Thanks for all the suggestions folks.:T

Titanium would be ideal as yes, the would be ligther on top of DD's (scarred) ear . However , the range of titanium are not great and at 14 years old and fashion conscious , there werent any that DD liked at the time of choosing.

Glaswejen - you mention rimless glasses with thin lenses , unfortunately this isnt an option as DD's presecription is just over 4.00 in each eye and so her lenses are very thick - we pay to have them thinned as much as possible but at theend of the day they are still thicker than we would like them to be.

Contacts - a few posters mentioned contacts - these would be ideal ! DD would kill for contacts as she is at the stage where glasses are not cool !

Unfortuantely as yet she just cannot get the hang of inserting them. We have been to Boots and Specsavers for the hours trial but as yet DD just cant get them in lol.

A poster posted a link to Amazon.com and they had the perfect solution in "rubber temple tips" which i could have put around the leg of DD's glasses but I have found that Amazon.com wont deliver here so im going to have to look else where.....at least though I now have an idea what im after.

Thanks again all...theres not much this site and its posters cant help with !

nedmundo

- or + 4 isn't that strong, so 1.74 index well dispensed should be quite thin.