Wireless Internet connection Probs with Comp settings?

Huggins

Just spent 30 hr on the phone to orange trying to get my livebox to connect to the internet with a wireless connecton. Went through a multitude of checks and setting etc.and eventually got it working.

HOWEVER as soon as i turned my laptop off and back on the connection is lost. I have a Dell laptop and a dell 'Network Assistant' keeps popping up to tell me there is a network problem. So i can only assume it is a setting via the Network Assistant which is causing my problem. I have tried going thru the help on this 'assistant; but it appears to only find wired connections and does not even list the wireless livebox as an appliaction?

N.B i did have wireless workign fine on my laptop but then it lost connection - the network assistant popped up to tell me so one day out of the blue - and since then i've been able to re-connect?

If anyone else has experienced this problem or solved it - it would be great to hear from you.

P.S The laptop went back to dell recently after the memory failed so I am unlikely to have a system restore point - back to when the connection was working.

regards huggins

Huggins

that was 30 mins but the way not hrs but it felt like it! can anyone help pleeease?

alanclose

Have you tried disabling the Dell network helper and just using windows for wireless configuration?

espresso

Enter kb6511 into the search box here and then follow the steps.

Huggins

many thanks espresso - I will look give this a try - looks like the same basics the guy at the expensive technical support centre ran thru with me for 1/2 hr and cost me a fortune!