Query about on situation with Eon

Britneys_Firefly

Hi all!

Dont know if there is really anything I can do about this, but thought i should try and gauge opion.

Last year I got into arrears with EON with my gas/electricity, arranged a year long payment plan of £8 odd per week, which is fine, this was to cover the arrears, and future usage.

I have now paid all arrears (yipppeeee!), and £40 off completing this quarters bill. The problem is my next bill isnt due until April, which at £10 a week will mean by account will go into credit by around £60/£70.

Now to most this would seem a godsend, but being single, living alone money is tight every month just to cover the bills. I really begrudge paying £10 per week (once my current bill is paid of course!) just to go into credit!. My quartley bill is normally around £70 so come april my account will instantly start going into credit if i contiune to make these £10 a week payments until the agreement is up (August).

I was just wondering if I stopped paying the £10 per week (after current bill is paid off) would eon still chase me as I wasnt paying the agreed £10 per week (this is all for advanced usage of course!), do i have a hope to stand on if i want to stop paying it?

Premier_2

Discuss the situation with your supplier.

If they agree you have now paid off all the arrears, I'm sure they will agree a revised payment that reflects just your usage.

It's when you do things without explanation or prior advice that things tend to turn pear-shaped.

E.ON_Company_Representative:_Helena

Hi Britneys_Firefly,

Agree with Premier, contact E.ON and discuss your account and payments, make sure your account is billed accurately up to date and ask for the payments to be re-calculated.

If you choose to have a payment arrangement in place ie: Direct Debit, this normally means building up a credit through the summer months, this credit then goes towards your larger winter bills.

Or you can choose to pay your bills on demand, so when the quarterly bill has been produced you pay the full amount in one.

I would contact E.ON and see what would be best for you, they can also advise on any discounts and different tariff's that may be beneficial to you.

Just from experience some customers who work to a budget seem to prefer to make regular payments, as this avoids having to find a large amount in one go to pay the full bill (especially in winter:eek:).

Also have a look on the comparison sites to see how we stack up.

If you need any more info, just let me know and I will do my best to help you.

Helena

Britneys_Firefly

E.ON_Company_Representative:_Helena wrote: »

Hi Britneys_Firefly,

Agree with Premier, contact E.ON and discuss your account and payments, make sure your account is billed accurately up to date and ask for the payments to be re-calculated.

If you choose to have a payment arrangement in place ie: Direct Debit, this normally means building up a credit through the summer months, this credit then goes towards your larger winter bills.

Or you can choose to pay your bills on demand, so when the quarterly bill has been produced you pay the full amount in one.

I would contact E.ON and see what would be best for you, they can also advise on any discounts and different tariff's that may be beneficial to you.

Just from experience some customers who work to a budget seem to prefer to make regular payments, as this avoids having to find a large amount in one go to pay the full bill (especially in winter:eek:).

Also have a look on the comparison sites to see how we stack up.

If you need any more info, just let me know and I will do my best to help you.

Helena

Thank you ever so much for help.

Although I totally understand the benefits of 'going into credit' for the summer months (and trust me on this current plan I will indeed go into credit rather quickly), being a tennant I may find myself in a position where come this years summer months I will be moving out of my current residance and moving back with parents who are with a different supplier.

Because of this I really dont want to wrack up a pile of credit as I've heard (but not experienced I will add) that getting ANY money back from the energy suppilers is a nightmare.

As far as I see it, I have paid my arrears using the payment plan (it was a debt plan more than a direct debit plan) and although going into small amount of credit is useful, large amounts will carry me over several quartley bills (Im a very very low user!).

I also unfortuatly can not change suppliers as my landlord states in the tennancy agreement that they can not be changed.

Premier_2

Britneys_Firefly wrote: »

...
I also unfortuatly can not change suppliers as my landlord states in the tennancy agreement that they can not be changed.

Ignore

As the bills are in your name, you have the right to chose any supplier. The LL cannot stop you.

undaunted

£10 p/w doesn't sound an unrealistic consumption to me but if you are sure it is beyond your needs & you currently owe nothing you can't be forced to pay anyhting until a bill comes.

As others have said talk to your supplier pointing out that if you are disatisifed you will leave (you don't need to tell them about any tenancy conditions) & it may just focus their minds