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Credit Reference Agencies

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Can someone possibly give me advice on the below please?

If you apply to see your credit file, and they send you out a PIN in the post, does this mean there is something dodgy on your file (CIFAS for example)?

Reason I ask is, I am on voters roll (have been for four years) and and I also used a credit/debit card registered to my address.

Last time I did this I had instant access?!
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Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had to be send a PIN when i joined experian its nothing to worry about.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • HSBChell
    HSBChell Posts: 15 Forumite
    I did this as well - I would however recommend "mycreditfile" as that does a search across all 3 agencies
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I did this as well - I would however recommend "mycreditfile" as that does a search across all 3 agencies

    Are you sure?
    Do you have a link where they claim this?

    Looks like call credit to me.
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I got my Experian file last August. They sent the report by post but I didn't have to wait for a PIN.

    Experian, in particular, seem to be deliberately slowing down access to our files. I see no reson why they shouldn't be available online without all this time-consuming nonsense. Even the banks are able to verify identity electronically whereas Experian are just dragging their heels on this.

    They will no doubt trot out the "It's for security" mantra, if asked. "Pull the other one" is mine.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • chexum
    chexum Posts: 546 Forumite
    Part of the Furniture
    They will no doubt trot out the "It's for security" mantra, if asked. "Pull the other one" is mine.

    Yeah - it's only experian playing the "it's online, but it's not" game. If it would be for security, the information in the pin letter they send would not be completely sufficient to get your "online" credit report. All they require is the "passkey" sent in the letter, and the postcode - shown in the very same letter....

    That completely makes it impossible to ensure you (and only you) get your report if you are not sure you can trust your mail delivered.
    Enjoy the silence...
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    HSBChell wrote: »
    I did this as well - I would however recommend "mycreditfile" as that does a search across all 3 agencies

    It's only from Callcredit.

    http://www.creditreport.co.uk/free_credit_report.htm

    UNDERGROUND :D
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,351 Community Admin
    10,000 Posts Photogenic Name Dropper
    I got my Experian file last August. They sent the report by post but I didn't have to wait for a PIN.

    Experian, in particular, seem to be deliberately slowing down access to our files. I see no reson why they shouldn't be available online without all this time-consuming nonsense. Even the banks are able to verify identity electronically whereas Experian are just dragging their heels on this.

    They will no doubt trot out the "It's for security" mantra, if asked. "Pull the other one" is mine.

    I agree. It's bloody annoying having to wait for a 'passkey' for every report, I'd accept the security argument if you only had to do it once.

    And isn't it strange that if you pay up for their Credit Expert service you can log in and access your report whenever you feel like it with no separate passkey for every occasion?

    Regards
    UNDERGROUND :D
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The thing is CallCredit did exactly the same, is it common practic with them too?

    I was wondering why when I signed up for CreditExpert I could see it straight away, but when paying for the £2 statutory report it sent out a PIN - thanks guys.
  • book12
    book12 Posts: 2,557 Forumite
    The 'passkey' is usually for people who didn't answer the security questions properly.
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    what security questions?
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