Cant open download

glowgirl_2

I bought a book this morning direct from the authors site it has come as a zipped file but every time I click on it it starts trying to open but its as if its stuck and my browser window just keeps flashing as if its in a loop I have no idea what I am doing wrong or if I should be doing something else, I have emailed the person who I bought it from but received no reply yet:( Does anyone have an idea what might be going on, I'm using windows Vista - thanks for any ideas:)

fiddiwebb

Did you scan it for virus/malware before trying to unzip it?

closed

dos right click, extract work

glowgirl_2

fiddiwebb wrote: »

Did you scan it for virus/malware before trying to unzip it?

Yep, I did that with avast, it was all good.

MoneySavingUser

if the browser is refreshing in IE it might be blocked by the info bar

look for a new yellow bar that appears click it and allow download

glowgirl_2

closed wrote: »

dos right click, extract work

Thats what google suggested to do before I asked on here but there is no option to do that when I right click.

closed

If the externsion is .zip, XP onwards should have the option, unless you have installed an unzip program like winzip/winrar

Try using 7zip.

Have you actually saved the file to your machine?

glowgirl_2

MoneySavingUser wrote: »

if the browser is refreshing in IE it might be blocked by the info bar

look for a new yellow bar that appears click it and allow download

its flashing so fast I cant do anything and there is no yellow bar and it wont even let me close it down I have to restart.

glowgirl_2

closed wrote: »

If the externsion is .zip, XP onwards should have the option, unless you have installed an unzip program like winzip/winrar

Try using 7zip.

Have you actually saved the file to your machine?

It just says the name name of the book and ZIP file, sorry I'm not very techie should I look elsewhere? when I originally downloaded I chose save not open so I presume this means its saved to my laptop and it shows in my download file, I dont have any of the other programs mentioned, should I download 7zip then? I checked my Vista book and it too says to right click and extract but as before this dosent appear to be an option :wall:

closed

yes, 7zip should open it, if it isn't corrupt.

JasX

closed wrote: »

yes, 7zip should open it, if it isn't corrupt.

and if it is corrupt have another go at downloading it from scratch again and try again with 7-zip