Returning sealed DVD's to Tesco's

Hello peeps,

Bought some DVD's from Tesco's yesterday, they are still sealed, will I be able to get my money back? I'm nor sure of their policy regarding returns of DVD's. Many thanks.
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Comments

  • as long as they remain sealed and you have the recipt i doubt you'll have a problem! :)
  • abijanzo
    abijanzo Posts: 857 Forumite
    Actually,
    if you read the back of the receipt, dvd's are excluded from the money back guarantee, and even if sealed they dont have to refund or exchange.
    We've had probs in the past but it really depends on who's on customer services and which store youre in.
  • gt568
    gt568 Posts: 2,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    abijanzo wrote:
    Actually,
    if you read the back of the receipt, dvd's are excluded from the money back guarantee, and even if sealed they dont have to refund or exchange.
    We've had probs in the past but it really depends on who's on customer services and which store youre in.

    Thats exactely what I was afraid of...:mad:
    {Signature removed by Forum Team}
  • poppyolivia
    poppyolivia Posts: 2,976 Forumite
    1,000 Posts Combo Breaker
    Did you R+R go wrong?!!!!!!
    You may walk and you may run
    You leave your footprints all around the sun
    And every time the storm and the soul wars come
    You just keep on walking
  • poppyolivia
    poppyolivia Posts: 2,976 Forumite
    1,000 Posts Combo Breaker
    You = Your, OOOPS!
    You may walk and you may run
    You leave your footprints all around the sun
    And every time the storm and the soul wars come
    You just keep on walking
  • I took a dvd back to tesco today they swopped it no problem but even better (i didn't have a receipt so it was for an exchange only)I chose 24 cans of carlsberg(9.98)3xdaz(on offer at £3.99)
    The beer was a misprice so they refunded me £9.98
    I got 3x50p daz vouchers aswell!!Well chuffed
  • i`ve returned literally hundreds of dvds to tescos (still sealed and with receipt) and never had any problem with a refund.
    When things in life start to weigh heavy on your shoulders, and people all around are having a go, just smile and think.......Fxxk em!
  • I got bought a dvd but didnt have a reciept as it was a present it was still sealed but they wouldnt change it as i had no guarantee it was bought from their store
  • huddsta
    huddsta Posts: 715 Forumite
    i`ve returned literally hundreds of dvds to tescos (still sealed and with receipt) and never had any problem with a refund.

    Sorry, just out of interest, how?
    Bet match total as of 04/10 = God Knows + About £1000 Quidco. Time for Mrs Huddsta to have a crack!!!

    The Bronze Challenge - earn £250 in profits =£73.32
  • huddsta wrote:
    Sorry, just out of interest, how?

    And WHY?!!!!
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