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Just a small rant

MBNA total muppets

Having managed to clear a card with them and wanting to see if they will give me a loyalty offer, I aint loyal just struggling to find a good home for £5k for the next year.

I cleared my balance in 3 payments over last month, final 1 being on the due date (yesterday) paper statement obviously still at least a week away.

I phone them now knowing it is clear, to find oh no there is £8 on it. What??!!

Residual interest, they had the cheek to try and charge because my last payment was on the due date. I protested, they did back down, but now I have to wait a week for that to be taken off so my balance is nil and they "may" be able to offer me a deal.

If it wasnt for the fact that they are my only option at present for this money, the could stick their loyalty where the sun dont shine for messing me about.

Comments

  • sdj25
    sdj25 Posts: 278 Forumite
    EDIT...

    Ignore what I initially wrote

    But - do they have a right to charge you this? Maybe...
    By the payment due date shown on your statement each month, you must pay whichever is the least of:
    · 2.25% of the balance shown on the statement (but you must pay at least £5)...
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