Asda Credit card

mikea2807

Anyone had a problem with their Asda Credit card (Santandare) - Last September they upgraded their system, which then wiped my DD (I always paid in full monthly to avoid interet) - then they blocked my card and have issued nearly £100 in bank charges. I have phoned and written since 7th November last year to get sorted (they never called me once), THEIR CUSTOMER SERVICE WAS REALLY POOR.:( They have now admitted it was their system error and originally offered £20 compensation. I refused that offer and demanded written confirmation of all charges to be removed from my account, written confirmation my credit rating had not been affected and expenses for my calls, letters and inconvenience.
They have now agreed to all above and increased compensation to £50 - a lot better so am going to accept, clear the account and then cancel card. Took nearly 3 months but has been worth it.:rotfl:
GOT A LOT BETTER DEAL NOW WITH HALIFAX CARD, LINKED TO MY CURRENT ACCOUNT, GET £5 A MONTH BY HAVING MY EARNINGS PADI INTO MY ACCOUNT, THEN PAY FOR PETROL/SHOPPING WITH MY NEW HALIFAX CREDIT CARD AND GET £5 PER MONTH EVERY TIME I SPEND OVER £300 ON THE CARD - THATS £120 PER YEAR CASHBACK - I BELIEVE BETTER THAN ANY STORE CARD OR INTEREST PAYMENT.:j:T

Fruit_and_Nut_Case

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mikea2807 wrote: »

Anyone had a problem with their Asda Credit card (Santandare)

Yes, lots of people have trouble with Santander products. Have a look around here for a start.

mikea2807 wrote: »

GOT A LOT BETTER DEAL NOW WITH HALIFAX CARD, LINKED TO MY CURRENT ACCOUNT, GET £5 A MONTH BY HAVING MY EARNINGS PADI INTO MY ACCOUNT, THEN PAY FOR PETROL/SHOPPING WITH MY NEW HALIFAX CREDIT CARD AND GET £5 PER MONTH EVERY TIME I SPEND OVER £300 ON THE CARD - THATS £120 PER YEAR CASHBACK - I BELIEVE BETTER THAN ANY STORE CARD OR INTEREST PAYMENT.:j:T

Using all uppercase is deemed bad form. It's the equivalent of shouting.

Oh, and did I say welcome to MSE?