Data Protection information

lynn45

Hello everyone

can anyone advise how to obtain my data protection files/information from HMRC, need letters sent and details/transcripts of telephone calls

any help will be much appreciated

many thanks

DX2

lynn45 wrote: »

Hello everyone

can anyone advise how to obtain my data protection files/information from HMRC, need letters sent and details/transcripts of telephone calls

any help will be much appreciated

many thanks

Requesting information we hold about you

HMRC is a very large organisation, and carries out a wide range of different functions. Therefore, to help locate the information you want and deal with your request more quickly, you should make your DPA request to the HMRC office that you have been dealing with. You should address your request to the 'Data Protection Officer', and you must include enough details to enable us to verify your identity and locate the relevant information. For example, you should tell us:

• your date of birth
• previous or other name(s) you have used
• your previous addresses in the past five years
• personal reference number(s) that we may have given you, for example your National Insurance number, your tax reference number or your VAT registration number
• what type of information you want to know.

To make sure we are providing information to the right person, we will check the details that you provide to us against your National Insurance number.
If you do not have a National Insurance number, you must send a copy of the back page of your passport or a copy of your driving license together with a copy of a recent utility bill.
The DPA requires that we comply with a request for information promptly and in any event within 40 days of receipt. HMRC will always try to provide a response within this timescale.
We will not charge you for dealing with a DPA request.
http://www.hmrc.gov.uk/leaflets/dp-fs1.htm

lynn45

briancrum wrote: »

you need to send a SARS request call them up and they'll give you the address

what is SARS? sorry I don't know that much about data protection.

Can I get details/transcripts of my telephone calls do you know

DX2

lynn45 wrote: »

what is SARS? sorry I don't know that much about data protection.

Can I get details/transcripts of my telephone calls do you know

Subject Access Requests

Data subjects are individuals for whom information is recorded on computer, or on clerical records. Subject access requests (SARs) are applications from individuals for details of the information about themselves that is held by HM Revenue & Customs (HMRC).

lynn45

DX2 wrote: »

Subject Access Requests

Data subjects are individuals for whom information is recorded on computer, or on clerical records. Subject access requests (SARs) are applications from individuals for details of the information about themselves that is held by HM Revenue & Customs (HMRC).

do they have to provide you with all the records they have, or can they be selective.

many thanks

DX2

lynn45 wrote: »

do they have to provide you with all the records they have, or can they be selective.

many thanks

As far as I am aware they have to disclose all.

lynn45

briancrum wrote: »

you need to send a SARS request call them up and they'll give you the address

what is SARS? sorry I don't know that much about data protection.

Can I get details/transcripts of my telephone calls do you know

lynn45

DX2 wrote: »

As far as I am aware they have to disclose all.

I only ask if they have to provide all data because it's proving difficult to get them to listen, they're hearing me/my husband but not listening- so frustrating.

many thanks

DX2

lynn45 wrote: »

I only ask if they have to provide all data because it's proving difficult to get them to listen, they're hearing me/my husband but not listening- so frustrating.

many thanks

I would send a recorded delivery letter stating exactly what you want, keep a copy of the letter also. They usually have 40 working days to comply.

lynn45

The information that we need is from 2003, do you reckon that they will still have this as it's quite a while ago