LUSH - Important News - UPDATED

meerustar

UPDATED OP WITH INFO YOU MAY NEED ... HOPE THIS HELPS!

I know, I know, it's not a grabbit .. but there were hundreds of MSE'ers that ordered from Lush before Christmas and must read this!!!

The Lush website has been hacked !!!

Customers who placed ONLINE orders between 4th Oct 2010 and 20th Jan 2011, to contact their banks for advice as their card details may have been compromised.

Visit http://www.lush.co.uk/ for more details

UPDATES BELOW

• Instore purchases or phone purchases using your cards is safe! Orders only online are affected. The general consensus seems to be to CANCEL the card and get a new one, even if you find nothing on your statement as yet as the hackers could still have your details.
• An O2 transaction has been found on some people statements, so look out for that one (and post others you may have so we can look out for them too)
• (Thanks postingalwaysposting) - Anyone who hasn't recieved an email from Lush and want to know when their last order was call 01202 668545 or e-mail[EMAIL="orders@lush.co.uk"] orders@lush.co.uk[/EMAIL]. They will be able to access your account and tell you when youu last purchased and on what card, visa/master etc and the last 4 digits.

little_lil

Thank you for this. Our card was used fradulently over christmas - now I know where they got the details from! Luckily Tesco spotted what was happening and stopped our card. But it has been bugging me where they got the details from as it was a fairly new card.

msgigglewick

ohhh was just coming to post here lol you saved me the trouble my mum was caught out by this

Issyc

Oh those poor people on the Lush web site who told us not to buy that big goody bag! Thank goodness we listened to them!

But seriously, I hope it all gets sorted.

gentleorange

The goody bag was only available over the phone so people who ordered those should be fine.

Dan2310

I placed an order with them around march last year, states from October though so I should be fine, good job I went to store to buy the presents for Christmas rather than online

cassandradance

Poor people who have been affected and poor Lush!

fuzzybear01

Thank you for posting this, my husband recently placed an order with them

CompBunny

Thanks meerustar, I'm not affected (i buy instore to smell the nice smells!) but will pass this around. Hope anyone affected on here can get it sorted quickly! Evil hackers!

cherryblossoms

Just been on the phone to my bank as I placed two orders one in December one in January and they have cancelled my card, thanks for posting OP

charliemaine1bee

!!!!!!!! literally placed an order this aft with some birthday money i got..never had something like this happen to me before..should i call the bank now to report it or go into the branch tomorrow.if anyone could help that would be great x