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MFC5840CN displaying "replace ink" on new cartridge
GoToGal
Posts: 743
Forumite
in Techie Stuff
Hi
Wonder if anyone has come across this? I replaced my old cartridges with a new set - genuine Brother branded ordered from "Free Ink Shop" on Amazon - linky.
I print infrequently and haven't printed since replacing the cartridges over a month ago. The printer is now showing "Ink empty magenta. Replace ink". I've taken the cartridge out and checked. definitely ink there.
When I replace the cartridge, the printer asks if I replaced Cyan. I selected Yes, now it's displaying "No cartridge. Open scanner cover, then reinstall ink cartridge.".
I wonder if I haven't actually got genuine cartridges? A 10-second powering off as suggested by the Brother FAQ online hasn't helped either. Any ideas?
Wonder if anyone has come across this? I replaced my old cartridges with a new set - genuine Brother branded ordered from "Free Ink Shop" on Amazon - linky.
I print infrequently and haven't printed since replacing the cartridges over a month ago. The printer is now showing "Ink empty magenta. Replace ink". I've taken the cartridge out and checked. definitely ink there.
When I replace the cartridge, the printer asks if I replaced Cyan. I selected Yes, now it's displaying "No cartridge. Open scanner cover, then reinstall ink cartridge.".
I wonder if I haven't actually got genuine cartridges? A 10-second powering off as suggested by the Brother FAQ online hasn't helped either. Any ideas?
0
Comments
-
Fixed it!
Swapped the cartridges round and restarted, then swapped them back. Now works - go figure.0
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