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Moving house but can I redirect emails?

Hi all

My email is with virgin media and I'm moving within next 7 days and need to redirect my emails from them to my gmail address that I have just set up. Is there anyway this can be done as virgin told me that after 30 days I will not be able to accesss my old address (can not transfer virgin as that do not have it where i'm moving too) is there a simple program out there to use?

many thanks

Comments

  • custardy
    custardy Posts: 38,365
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    Virgin will be closing down your mailbox i expect
    so there wont be an email account to 'redirect'
  • custardy wrote: »
    Virgin will be closing down your mailbox i expect
    so there wont be an email account to 'redirect'

    Thank you O yeah stupid me! too much to think about at the mo brain not in gear.:o

    Well I'll have to email everyone with my change of email brrrrr I just haven't got the time.
  • PhilCo_2
    PhilCo_2 Posts: 136 Forumite
    They told me they I couldn't keep my email address when I swapped to O2 but I still get emails through on it a couple of years later. Just tried logging on to it on the website and let me in no problem. It's even using a version of gmail by the looks of it.
  • Poppycat
    Poppycat Posts: 19,899
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    One reason to always use a web based email address I find it so easier to do that rather than redirect mail from your isp to web mail
  • Stompa
    Stompa Posts: 8,424
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    I left Virgin about 7 years ago. My old virgin email account is still forwarding mail to my new address.
    Stompa
  • macman
    macman Posts: 53,129
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    Thank you O yeah stupid me! too much to think about at the mo brain not in gear.:o

    Well I'll have to email everyone with my change of email brrrrr I just haven't got the time.

    One group bcc email to all your contacts takes maybe 2 minutes?
    Now you've got Gmail you need never worry again when you change ISP's.
    No free lunch, and no free laptop ;)
  • Stompa wrote: »
    I left Virgin about 7 years ago. My old virgin email account is still forwarding mail to my new address.

    Call me thick but how are they forwarding to your new addy did they ask you for it when you cancelled with them? coz they have not been helpful to me regarding this.
    thanks
  • spiro
    spiro Posts: 6,405
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    Call me thick but how are they forwarding to your new addy did they ask you for it when you cancelled with them? coz they have not been helpful to me regarding this.
    thanks
    Logon to VirginMedia and under email there is a Forward option, you set it up yourself.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Stompa
    Stompa Posts: 8,424
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    Call me thick but how are they forwarding to your new addy did they ask you for it when you cancelled with them? coz they have not been helpful to me regarding this.
    thanks
    It was a long time ago, and my account was an old-fashioned PAYG dial-up account. I seem to recall that when I left they said that my account would remain active as long as I logged in at least every 60 days (they'd send a reminder email if I happened to forget). These days though they seem to have stopped that requirement and I haven't logged in for a long while.

    But I can log in here:

    http://www.virginmedia.com/customers/emailgateway.php

    using my old dial-up username/password and am still able to read my mail, set up forwarding etc.

    Some years later I thought that if you ceased having broadband from them your account would revert to an old-fashioned dial-up account and again you'd still be able to access it.

    I don't know if the same holds true today.

    I'd suggest you ask for further clarification of the current position here:

    http://community.virginmedia.com/
    Stompa
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