Blue screen of death

katylou6180

Last night something happened to the power on my computer and it turned off and came straight back on again. All I get now is a blue screen when it has finished booting up and then it restarts again. I never had a backup disc for this pc- so far I have tried undoing everything I did last night in case it was something I did, I have rebooted in safe and system restored back to 3 days ago, I have antivirused while in safe also and this brings up nothing. I have resorted to purchasing a laptop (we were going to anyway) so that's how come I am managing to write this! lol I wondered if there was any way to restore the system possibly using the backup disc from a diff computer? or are there any suggestions for what my problem could be and how to rectify it?? I am not sure quite what has happened but obv something to do with power...I work for the power distributor and keep telling people that this can happen so it's a little bit ironic!! Any suggestions people, I wouldn't say I am good with computers but know a little, and in my exp this is the first time I haven't been able to fix what has gone wrong!!

debitcardmayhem

Having restored in safe mode does it still BSOD?,if so If you can get into safe mode again then look in the Control Panel/Admin Tools/Event Viewer / System and look for the Error for the BSOD and post what the codes were.

closed

what make of pc, which operating system, do you need any data on it?

is there any text on the blue screen.

does it have a microsoft windows COA serial no sticker on it?

katylou6180

it's a packard bell operating on windows vista, i dont need anything on it really, no clue where to look for the serial number! am just getting fed up with it now lol

closed

on the case



safe mode works?

run

chkdsk c: /F

any text on screen when blue screens?

the manual should tell you how to do a reinstall if you really don't need any data (which will be wiped - if you need data you can attach the hard disk to the laptop using a usb caddy), holding down F11 at boot might do it.