help- tumble dryer has died!!

tankgirl1

well, not died- its still working but is blowing cold air, so is useless.

typically it is only just past the 12mth warranty period! :rolleyes:

its one of these

does anyone have any idea whether it is a big problem, and how much i should be expecting to pay for repair?

many thanks

BobProperty

I'd be checking for a reset button before I did anything else, like thinking about replacing it. There may be a red(?) button somewhere obscure which trips out if it gets too hot. Our old one used to do this very occasionally and once reset would work happily for months.

isayoldchap

tankgirl1 wrote:

well, not died- its still working but is blowing cold air, so is useless.

typically it is only just past the 12mth warranty period! :rolleyes:

its one of these

does anyone have any idea whether it is a big problem, and how much i should be expecting to pay for repair?

many thanks

Remember your guarantee should start from the day it was delivered or collected.
I think you are still entitled to the repairs for free.Speak to where you bought this from.Don't just ring Hotpoint as they will fob you off and not charge you for the parts but the labour will be about £80ph.
Speak to your local Trading Standards officer before you approach the vendor.

http://www.consumerdirect.gov.uk/your-rights/fs_c04.shtml

arealhighlander

Do you have any electrician friends?

If its not the thermal trip thats gone, its probably the heating element. And depending on where its failed (if its just at the point where the element wire connects to the terminal block) you can reconnect the element to the terminal and its back working again - I've done that to one machine which has gone on another 6 years to date with no problems.

Best not to do it yourself tho :eek:

tankgirl1

thanks for the replies everyone. i have just found this page with a step by stepguide to resetting it.
http://www.howtomendit.com/answers.php?id=19490

my dad is really good with all things electrical, so im going to rope in in to help me (hopefully) mend it!

many thanks again

Cagey

I would say the thermostats are the favourite. Either faulty or burnt connections. I think kits can be purchased consisting of both stats.

Happy_frank

The element went on our hotpoint after about 2 years. It's fairly easy to replace if you happy with a screwdriver and a few electrical connections.

The element for our machine cost about £40 from the local spares place, although they needed the serial number to decide if our machine had the £24 element or the £40 element (typical it was the £40 one)

tankgirl1

aghh - update!

after an evening of taking it to bits, and checking various parts were working (dont ask me how- my pa had a thingy which told him which bits worked when he put this wire here, and that wire there...... anyway) it seems its not the stats after all, but a relay on the circuit board under the front panel.

I have no idea how good or bad that is, as Dad's kind of taken over, and is ringing a pal who used to work for hotpoint or something, tomorrow to see what to do next.