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Warning and advice about LCS Utility Investigation Civil Enforcement Debt Recoveries

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  • fatbelly
    fatbelly Posts: 23,023 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    J115 wrote: »
    Thank you for your reply.

    When I say 'had' I meant prior to receiving the conformation of zero balance. This was sent to me in a text from BT when they closed my complaint.

    Do you think this is enough? Should I respond, or wait for further communications?

    A text from BG, I presume. You could safely ignore and it will probably go away. It's only a formal pre-action protocol letter that needs you to respond

    Or you could write and tell them you owe nothing. But that will mean a lot of letters going back and forwards
  • BG yes! My bad.

    Thank you - I’ll post here again if I have any further communications.
  • Heya - glad to see this thread is active!

    I have just received a letter from LCS. We bought the property in May, the previous owner was a builder. I took meter readings and registered, then transferred to BG.
    Just checked my old account with Bulb it is all paid up final bill clear zero balance a/c closed... BG I pay on DD am in credit. I can only imagine that they are fishing for the previous owner but the letter is just a fishing one.

    I will not give them my details - but should I give them details of the previous owner as well of details for when we bought the property? - this is public record so again I don't want to freely give this information out!

    Advice please?
  • fatbelly
    fatbelly Posts: 23,023 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    LucidEats wrote: »
    Heya - glad to see this thread is active!

    I have just received a letter from LCS. We bought the property in May, the previous owner was a builder. I took meter readings and registered, then transferred to BG.
    Just checked my old account with Bulb it is all paid up final bill clear zero balance a/c closed... BG I pay on DD am in credit. I can only imagine that they are fishing for the previous owner but the letter is just a fishing one.

    I will not give them my details - but should I give them details of the previous owner as well of details for when we bought the property? - this is public record so again I don't want to freely give this information out!

    Advice please?

    I wouldn't give them anything. If they are just writing to 'the owner', ignore them.
  • These people are disgusting, cant you threaten to sue them for harrassment. They cause so much disturbance to people. My son has been receiving threatening letters for a property that he left in 2015 and they are claiming he owes up to 2018. Unfortunately he closed the account verbally and sent a meter reading - I think you must send an email so you have evidence in writing. He got a first letter from LCS this year in November.
  • WhenIam64
    WhenIam64 Posts: 1,052 Forumite
    My son has been receiving threatening letters for a property that he left in 2015

    Google "back billing"

    Also if he sends a Subject Access Request and they fail to provide evidence of any debt, then you can send a Notice of Correction on the account. You can actually sue for harassment** if you wish on the basis of misusing personal data but you'll have to do a lot of work first.

    (** You can sue anyone, for anything in court if you want. You just have to be able to pay the bill if you lose)
    Unlike some here, I am not omniscient. If I am wrong correct me. I won't take offence.

    The law is like an ocean - have a swim but don't drown.
  • Hi i got a letter today saying i owe 89.80 from lcsdr, im not very good with this or delt eith anything like this, so i got the keys to my property on the 10/09/2019 i switched to edf energy on the 11/092019 the letter says i owe british gas from the 11/09/2019 and 30/09/2019 what shall i do about this letter?

    Thanks
  • fatbelly
    fatbelly Posts: 23,023 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    El_man wrote: »
    Hi i got a letter today saying i owe 89.80 from lcsdr, im not very good with this or delt eith anything like this, so i got the keys to my property on the 10/09/2019 i switched to edf energy on the 11/092019 the letter says i owe british gas from the 11/09/2019 and 30/09/2019 what shall i do about this letter?

    Thanks

    Are you saying that they say you owe British Gas (Electricity I presume) for 11/9 to 30/9? Is it possible that your EDF supply did not go live till 30/9 and is the British Gas bill for a reasonable amount for 3 weeks use?

    Did you keep your meter readings? If it is likely that you owe British Gas something I'd talk to them rather than LCS.
  • Im affraid i dmt have the readings bit theres no way i could of used all that then never used the heating then and didnt start moving in till 3 4 days after getting the keys just went to paint, edf saod i domt need to do meter readings till they ask, do i have a leg to stand on?
  • fatbelly
    fatbelly Posts: 23,023 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Have a chat with British Gas. At least you're then talking to the organ grinder rather than the monkey.
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