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PC World 28 day rule???

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Comments

  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    http://www.berr.gov.uk/files/file25486.pdf


    Page 4
    Remedies

    If a product that was faulty, at the time of
    sale, is returned to the retailer, the buyer
    is legally entitled to:
    • a full refund, if this is within a reasonable
      time of the sale ("reasonable time" is not
      defined in law but is often quite short);
      or
    • a reasonable amount of compensation
      (or "damages") for up to six years from
      the date of sale (five years after discovery
      of the problem in Scotland).
    • This does not mean all goods have to last
      six years! It is the limit for making a claim in
      respect of a fault that was present at the
      time of sale. It is not equivalent to a
      guarantee
    .
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 15 January 2011 at 6:20PM
    Flyboy152 wrote: »
    I think you are mistaken about the section you are quoting.
    Totally agree.

    Bris, you're not quoting the relevant part of the legislation, in fact you're not actually quoting the legislation at all just some guide you've got of the net which you don't fully understand.

    Perhaps the following (quoted from actual legislation) may help:
    35 Acceptance. E+W+S+N.I.
    (1)The buyer is deemed to have accepted the goods [F34subject to subsection (2) below—
    (a)when he intimates to the seller that he has accepted them, or
    (b)when the goods have been delivered to him and he does any act in relation to them which is inconsistent with the ownership of the seller.
    (2)Where goods are delivered to the buyer, and he has not previously examined them, he is not deemed to have accepted them under subsection (1) above until he has had a reasonable opportunity of examining them for the purpose—
    (a)of ascertaining whether they are in conformity with the contract, and
    (b)in the case of a contract for sale by sample, of comparing the bulk with the sample.
    (3)Where the buyer deals as consumer or (in Scotland) the contract of sale is a consumer contract, the buyer cannot lose his right to rely on subsection (2) above by agreement, waiver or otherwise.
    (4)The buyer is also deemed to have accepted the goods when after the lapse of a reasonable time he retains the goods without intimating to the seller that he has rejected them.
  • fthl
    fthl Posts: 350 Forumite
    agree with Neil - bris - you need to do some more reading.
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