Quick quick Joules 70% + extra 20% off !! Hoooray!!

silly_sausage_4

Joozymup wrote: »

Yup..mine has the dreaded black spot too!! :eek:
Oh and it's also the pink one..

Blinking eck! No wonder they were reduced so much I might take mine into the Joules store in town tomorrow to see what they say - I dont want to keep mine as the leather down the edges is really poor quality.... I think you can return via a Joules store to save on return postage....

Part_Mouse

silly_sausage wrote: »

Just received mine to... And mine has black spots on also, think may be flaw in the fabric :eek: I'm also not overly impressed with it to be honest, the leather doesnt seem top quality - have we just got a duff? Anyone else had the same problem? Mine is the pinky one.....

gosh it wasn't just mine then i contacted them and they said send them back for a refund, love the bags but can't see a way to get rid of the spots.

Part_Mouse

silly_sausage wrote: »

Blinking eck! No wonder they were reduced so much I might take mine into the Joules store in town tomorrow to see what they say - I dont want to keep mine as the leather down the edges is really poor quality.... I think you can return via a Joules store to save on return postage....

spoke to a lady at Joules earlier and you can't return them to a store or exchange them, never used this company before but won't be using them again.

silly_sausage_4

Part_Mouse wrote: »

spoke to a lady at Joules earlier and you can't return them to a store or exchange them, never used this company before but won't be using them again.

Hi, thought they might of offered them to us for free!!! Ive just looked on the back of the invoice and its states that "alternatively you can drop your parcel off at your local Joules shop, free of charge" , so might try this option.... I'm really disappointed but like yourself dont know how to remove the black spots....
Anyone know how quick they are at refunding money???

Part_Mouse

silly_sausage wrote: »

Hi, thought they might of offered them to us for free!!! Ive just looked on the back of the invoice and its states that "alternatively you can drop your parcel off at your local Joules shop, free of charge" , so might try this option.... I'm really disappointed but like yourself dont know how to remove the black spots....
Anyone know how quick they are at refunding money???

Would have been great to get the bags for free, i did get a freepost address earlier but don't want to have to send them back:mad:

silly_sausage_4

Part_Mouse wrote: »

Would have been great to get the bags for free, i did get a freepost address earlier but don't want to have to send them back:mad:

LOL, was just wishing thinking on my part! At least you got a freepost address, I might call and do that rather than trug it into town!.... Was the leather on yours really poor quality though? mine was....

Part_Mouse

silly_sausage wrote: »

LOL, was just wishing thinking on my part! At least you got a freepost address, I might call and do that rather than trug it into town!.... Was the leather on yours really poor quality though? mine was....

Come to think of it the quality of the leather wasn't very good. Hope you get the freepost address, would have been nice if they had offered something for the bad quality bags.

Joozymup

You can return your bags to the store so long as they are Joules stores and not their concessions, it says so under their T&Cs online. I have already called my local store and am thinking of exchanging it for the Tuppence tweed bag instead and just pay the difference. I liked the Tuppence bag but was swayed by the price of the Dulwich bag. I would never have paid £169 for this, ever! Such a let down. Maybe we should all leave messages on Joules' Facebook page?

Part_Mouse

Joozymup wrote: »

You can return your bags to the store so long as they are Joules stores and not their concessions, it says so under their T&Cs online. I have already called my local store and am thinking of exchanging it for the Tuppence tweed bag instead and just pay the difference. I liked the Tuppence bag but was swayed by the price of the Dulwich bag. I would never have paid £169 for this, ever! Such a let down. Maybe we should all leave messages on Joules' Facebook page?

Now theres a thought, has anyone ordered from them before?

Joozymup

Yes me. I've always liked and bought Joules clothes but to be honest I'm not really sure what has happened to them of late. The quality just doesn't seem to be the same anymore what with this stupid bag and a fleece I bought from them at Christmas (full price). It wasn't finished that well, it had threads hanging off and then the button fell off first time I wore it. The regular Joules shoppers will have noticed that they have pushed their prices right up too. Such a shame!
P.S. I have left a message on their FB page.