no item in box???

miss_T_8

i bought a chain from ebay, the guy sent me the box, but no chain and authentification card in the box, i messaged the seller, he is convinced it should have been in the box. I paid through paypal, however using a debit card, im unsure how to claim back my money and how to go about it??ne help would be really usefull!thankkyou

shellsuit

Had the packaging been tampered with??

If not, do you have the item number?

miss_T_8

no the pakaging was completely fine..the item number is 220038933879.. so you think i'd be able to get my money back?

sea-sidelady

If the seller wont help u, then u will have to report him to ebay, as long as its paypay im assuming they will help, open a dispute and take it from there. But first go to the help site, u can normally find ur answer there.

janedoe_3

Definately do it as 'item not received' and also do a paypal dispute as well, looking at his item, the pics are awful. his feedback isn't the best in the world.

i_love_it

It could be a legit mistake but it seems the 'empty parcel" is a common scam, as they get proof of postage and can claim upto 28.00 for standard post with this proof.

I dont know the value of your buy...

If the seller is unhelpful then it maybe a scam.

Paypal is good protection for buyers and although a lengthy dispute may ensue, you will get reinbursed.

Lainie75

looks to be a scam but you will be reinbursed through paypal

if he does claim postage/costs through royal mail he mustnt have stated what the goods were as money , jewellery etc is not insured by royal mail unless sent special delivery then again that may be the way he sent it ?

although not likely to pay for special delivery if hes ripping people off