Freeview through satelite - loss of itv and bbc

tinkerbell212

Hi, we watch freeview with a satelite dish, skybox and card. Since beginning November we suddenly have problems watching ITV and BBC. Has anybody had the same problem and does anybody know what can be the cause. We did have a powercut but all the other channels still work fine. Can it be the move of satelite for BBC?? Any help would be appreciated!!

tinkerbell212

Nobody has the answer to this?

espresso

I am guessing that you may have had regional channels programed into your box and that these need re-programming again. See here for procedure and here for more info.

A_Nice_Englishman

Can you be more specific tinkerbell212?

Do you get on screen messages when you select the BBC & ITV channels?
Does the picture break up into little squares and/ or the sound 'stutter'?

mandi_moles

We have a normal Sky Box and its quite new. Our ITV signal isnt very good either. I notice it especially when watching Xfactor for some reason. It keeps going a bit pixled and fuzzy. Any ideas ?


update:
""""I am guessing that you may have had regional channels programed into your box and that these need re-programming again. See here for procedure and here for more info."""

Thanks Espresso...This might have fixed it....Will wait til next saturday to find out lol

tinkerbell212

A_Nice_Englishman wrote:

Can you be more specific tinkerbell212?

Do you get on screen messages when you select the BBC & ITV channels?
Does the picture break up into little squares and/ or the sound 'stutter'?

Hi, we don't get mesages but the little squares and sound stutter.. Sounds familiar??

tinkerbell212

espresso wrote:

I am guessing that you may have had regional channels programed into your box and that these need re-programming again. See here for procedure and here for more info.

HI, it's not the regional channels because we've lost all the bbc and itv channels..

A_Nice_Englishman

It would be worth unplugging the connections from the dish to the back of the box and plugging them back in to make sure they're OK. However if all the other channels are Ok it may be that the dish has moved put of alignment slightly.