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AA breakdown- were they lying to me?

mttylad
mttylad Posts: 1,519 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Following Martins cashback links to the AA to get quotes on breakdown cover, after receiving a horrendous auto renewal of £88 from them & calling to cancel.

I was offered £60 (me & wife - roadside only) so I said I can get it far less than that online - especially if I use a cashback site.


Well the guy in cancellations explicitly stated that I would be charged the full price if I used the service I.E. broke down at any point in the year?

Was he lying or is there anything to this?

Comments

  • Gene_Hunt_2
    Gene_Hunt_2 Posts: 3,902 Forumite
    No doubt is you try and join up over the phone when you break down you would be.
  • mttylad
    mttylad Posts: 1,519 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Gene_Hunt wrote: »
    No doubt is you try and join up over the phone when you break down you would be.

    ??

    Could you rephrase that please as I don't understand what your trying to say?

    Cheers.
  • Gene_Hunt_2
    Gene_Hunt_2 Posts: 3,902 Forumite
    Leave them now and try and join when you need them it will be full price.
  • real1314
    real1314 Posts: 4,432 Forumite
    mttylad wrote: »
    Following Martins cashback links to the AA to get quotes on breakdown cover, after receiving a horrendous auto renewal of £88 from them & calling to cancel.

    I was offered £60 (me & wife - roadside only) so I said I can get it far less than that online - especially if I use a cashback site.


    Well the guy in cancellations explicitly stated that I would be charged the full price if I used the service I.E. broke down at any point in the year?

    Was he lying or is there anything to this?

    What he meant:-

    If you do not renew at all, and then break down, and call up the AA to join "on the spot", you will be charged the full price.

    Which is true

    What I think you think he meant:-

    If you join over the internet, getting cashback, and therefore get it for a cheaper price, if you ever call the AA out you would be charged extra to bring it up to the full price.

    Which is NOT true.

    :cool:
  • mttylad
    mttylad Posts: 1,519 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    the guy on the phone as saying the 2nd one.

    I guess I'll use the cashback then.

    Cheers.
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