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Bios beeps!!!

Hi

My friends pc has probs. When she switched it on there was a BIOS BEEPS ALERT on start up, computer failed. Now has got a black screen when it is switched on. Took the battery out and back in again and still nothing.

Can anyone help out please.

Lynda

Comments

  • Inner_Zone
    Inner_Zone Posts: 2,856
    Part of the Furniture Combo Breaker
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    Count the beeps and look them up on the motherboard manufactures website, there you should find an error code or clue as to the issue.
  • Mista_C
    Mista_C Posts: 2,202
    Part of the Furniture Combo Breaker
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    It's likely to be a loose or faulty hardware component. If you could imagine the BIOS beeps as morse code can you describe them i.e. 3 short beeps, 1 short + 2 long, etc?
  • dipsy81
    dipsy81 Posts: 611
    500 Posts
    Forumite
    Hi thanks to you both. My friend thinks it is 2 short beeps and 1 long beep, or could be other way round 1 long beep and 2 short beeps.

    It is an HP Entertainment Laptop Computer and is exactly 2 yrs old. Guarantee just run out!!!

    Thanks
  • Mista_C
    Mista_C Posts: 2,202
    Part of the Furniture Combo Breaker
    Forumite
    HPs using AWARD BIOS use 1 long, 2 short to indicate a problem initialising video/display which would fit with the black screen.

    Assuming it's fixed graphics and not modular it could mean a fairly costly repair. It might be worth getting checked just to make sure any components related to video (even memory) are firmly secure and sufficient cooling is available to them, including the GPU. Either way it's going to be a shop job and will most likely be considered beyond economical repair if the GPU has failed.

    If it's modular then you may be able to get a replacement display module fitted. It's still best to rule out the simpler problems before writing it off though.
  • dipsy81
    dipsy81 Posts: 611
    500 Posts
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    Hi Mista_C

    Thank you very much, my friend will take your advice,

    she say's does anyone sell magic wands?!!!

    Lynda
  • Mista_C
    Mista_C Posts: 2,202
    Part of the Furniture Combo Breaker
    Forumite
    I've done a little bit of Googling and if your friends laptop is a DV6xxx series you might want to have a look at this http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1294763126080+28353475&threadId=1147659
  • dipsy81
    dipsy81 Posts: 611
    500 Posts
    Forumite
    Hi Mista_C

    Thanks, i have passed the info over to my friends husbands email.

    Lynda
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