Carphone rapped by Ofcom for making Silent Calls.

billsavings

"Carphone Warehouse is one of four companies under fire from the telecoms regulator for making silent calls. The phone giant generated too many 'abandoned' calls between April and July, an Ofcom investigation found.

It broke new rules which require companies to limit silent calls to 3% or less of all the calls they make.
Carphone also failed to provide recorded phone messages explaining to recipients why the calls had occurred, Ofcom said.

After an investigation, the regulator has found 'reasonable grounds' for thinking Carphone Warehouse breached the Communications Act 2003. "

http://www.thisismoney.co.uk/investing-and-markets/article.html?in_article_id=414348&in_page_id=3

hurrah

First the ASA, then the FSA,followed by Watchdog, and now Ofcom. What next?

bbb_uk

See Ofcom's investigation of this here.

It appears it was other companies as well as CPW.

hurrah

bbb_uk wrote:

It appears it was other companies as well as CPW.

The Op does mention that . One of the others was Toucan!

bbb_uk

hurrah wrote:

The Op does mention that . One of the others was Toucan!

Sorry, I just scanned the post and assumed it was just CPW.