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Buy to Let house insurance burst pipe claim
getitrightfirsttime
Posts: 2 Newbie
Hi
We recently had a burst pipe that wasn't discovered straight away as the tenant had moved out and due to snow etc the letting agent couldn't get there. There is considerable damage. We want to put a claim in to our insurance company and want to get it right first time as can't afford to be refused. The heating was left on at 10degrees and the mains water turned off, the boiler failed and the water in the roof froze and bust a pipe, water ran from the roof through ceilings etc for a number of days. The policy says that if the house is empty that the system should be drained down completely but akso says to leave heating on constant at 10 degrees whcih we opted to do so the house wasn't like an icebox for viewings. Where do we stand? Are we able to claim? We have several properties and haven't made any claims in the last 5 years since we took out the policies. I would just like to know all the facts before I approach our inusrance company...... Help!! Otherwise this is going to cost a fortune. Thanks
We recently had a burst pipe that wasn't discovered straight away as the tenant had moved out and due to snow etc the letting agent couldn't get there. There is considerable damage. We want to put a claim in to our insurance company and want to get it right first time as can't afford to be refused. The heating was left on at 10degrees and the mains water turned off, the boiler failed and the water in the roof froze and bust a pipe, water ran from the roof through ceilings etc for a number of days. The policy says that if the house is empty that the system should be drained down completely but akso says to leave heating on constant at 10 degrees whcih we opted to do so the house wasn't like an icebox for viewings. Where do we stand? Are we able to claim? We have several properties and haven't made any claims in the last 5 years since we took out the policies. I would just like to know all the facts before I approach our inusrance company...... Help!! Otherwise this is going to cost a fortune. Thanks
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Comments
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Has the property been unoccupied for over 30 days?I have retired from a career in Financial Services........Thank God. Any advice given may be as a result of senile dementia so dont take it too seriously.......
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It has now yes - although technically the keys were only handed over on the 15th December .... why?0
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I was looking for reasons why your company may refute your claim. That was the most obvious.I have retired from a career in Financial Services........Thank God. Any advice given may be as a result of senile dementia so dont take it too seriously.......0
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getitrightfirsttime wrote: »The policy says that if the house is empty that the system should be drained down completely......
This may be a stumbling block. Turning off at the mains isn't the same as "draining down".0
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