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Laptop Won't Start Help

Fergie76
Posts: 2,293 Forumite


in Techie Stuff
Got a new laptop a month ago, this afternoon I took some pictures with my DSLR, couldn't find disk to install software on new laptop, so went to Sony site to install it from there.
Had a couple of problems installing software, but eventually it installed and asked me to restart laptop.
This is when the problem started.
It comes up with - Windows is loading files.
Then goes to - Startup Repair is checking your system fro problems.
The first time it did this, it said problems had been repaired and Laptop restarted.
However, it went through the whole process again.
Now it is saying - Windows can't repair this computer automatically.
In View Problem Details, it says:
Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16835
Problem Signature 03: unknown
Problem Signature 04: 21200672
Problem Signature 05: AutoFailover
Problem Signature 06: 8
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I created a rescue disk, when I got the laptop, I have tried to put that in, but it is not recognising it and just going through the above routine.
Can anybody help or is it a send it back to Dell jobbie?
Laptop is Dell 15R series.
Thanks in advance.
Had a couple of problems installing software, but eventually it installed and asked me to restart laptop.
This is when the problem started.
It comes up with - Windows is loading files.
Then goes to - Startup Repair is checking your system fro problems.
The first time it did this, it said problems had been repaired and Laptop restarted.
However, it went through the whole process again.
Now it is saying - Windows can't repair this computer automatically.
In View Problem Details, it says:
Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16835
Problem Signature 03: unknown
Problem Signature 04: 21200672
Problem Signature 05: AutoFailover
Problem Signature 06: 8
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I created a rescue disk, when I got the laptop, I have tried to put that in, but it is not recognising it and just going through the above routine.
Can anybody help or is it a send it back to Dell jobbie?
Laptop is Dell 15R series.
Thanks in advance.
0
Comments
-
Think I have sorted it, it some how let me do a system restore to a restore point.0
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