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Good old BT strike again
Comments
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BT do have appalling customer service but sadly don't most companies now? The home hub is worse than useless, we binned ours!
BT and Talk Talk have an horrendous reputation for customer service.
O2 seem to be better, given the relative lack of complaints on here but then they have fewer customers.
Smaller companies like Zen and IDNET have excellent reputations.0 -
Hi Emma1504,
It does sound like you have had a real nightmare in trying to get the delivery of your Hub sorted. I would like to take a look at this for you, to see what is going on. Please could you drop me an email with your BT account details and a link to this thread? My email address can be found by clicking on my profile.
Cheers
Paddy,“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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