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Debt collection letter - in dispute with Vodafone, what to do for best?

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Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi James,

    Thanks for coming back to me.

    Although it may no longer be active, please provide the mobile of the account in question.

    As long as the other details are correct, I should be able to find the account even if your partner is unable to recall the mobile number exactly.

    Kind regards,

    Lee

    Vodafone Social Media
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Rffht
    Rffht Posts: 3 Newbie
    Hi Lee,

    She sent the message through the form and the reference number is 16253766.

    Kind regards,

    James
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi James,

    I've received the email and I'll get back to her as soon as I can.

    Kind regards,

    Lee

    Vodafone Social Media
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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