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Barclaycard PROBLEM?????
lennonray
Posts: 27 Forumite
in Credit cards
hi , any advise needed here
i recently applied to reclaim charges from barclaycard.... sent the letters i needed to from this site , got the charges letter back , with a partial offer of 797.22p , this was a PARTIAL payment offer and i was actually owed more , so i declined the offer and asked for FULL and the 8% interest
got no reply to this , so i phoned this morning to complain and as i was going through the automated service , i heard that my balance had been cleared and i owed nothing on the card , BARCLAYCARD have added the offer to my balance and cancelled my card????? i rejected this offer? i know they are entitled to their money that i owe them , but surly they cant credit my account when i didnt ACCEPT ?????
i recently applied to reclaim charges from barclaycard.... sent the letters i needed to from this site , got the charges letter back , with a partial offer of 797.22p , this was a PARTIAL payment offer and i was actually owed more , so i declined the offer and asked for FULL and the 8% interest
got no reply to this , so i phoned this morning to complain and as i was going through the automated service , i heard that my balance had been cleared and i owed nothing on the card , BARCLAYCARD have added the offer to my balance and cancelled my card????? i rejected this offer? i know they are entitled to their money that i owe them , but surly they cant credit my account when i didnt ACCEPT ?????
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