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PCWorld - Christmas refunds

tbw
tbw Posts: 5,137 Forumite
in Praise, vent & warnings
My DH bought me a Windows7 pack as part of my Christmas present (Mid November -unusually for a man, he shops early!). His heart was in the right place but I really didn't need or want this - but was concerned as I didn't think there was any chance PC World would take it back even though it was still sealed as we were well over their returns period. I reckoned I had nothing to lose by asking - and, to my amazement, they happily took it back without any fuss at all - and handed over £97 in cash, not even mentioning giving me a credit note !

They certainly didn't have to do this - and I was well impressed with them.
ELITE 5:2
# 42
11st2lbs down to 9st2lbs - another 5lbs gone due to alcohol abuse (head down toilet syndrome)

Comments

  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Which store?
  • tbw
    tbw Posts: 5,137 Forumite
    CoolHotCold wrote: »
    Which store?

    Why do you need to know the exact store ? (I can pm you if you really need it but I don't usually put exact locations online).
    ELITE 5:2
    # 42
    11st2lbs down to 9st2lbs - another 5lbs gone due to alcohol abuse (head down toilet syndrome)
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No particular reason, just the difference in customer service in some locations make them look like totally different companies.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    tbw wrote: »
    Why do you need to know the exact store ? (I can pm you if you really need it but I don't usually put exact locations online).
    can i ask but why dont you put store locations online
  • Freddie_Snowbits
    Freddie_Snowbits Posts: 4,328 Forumite
    tbw wrote: »
    They certainly didn't have to do this - and I was well impressed with them.
    Next time stamp your feet so you have something to get our teeth into:beer::beer:
  • Jeff_Bridges_hair
    Jeff_Bridges_hair Posts: 6,330 Forumite
    Good to read something nice about them for a change!!
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
This discussion has been closed.
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