18185 mobile charges

Heinz

http://www.call18185.co.uk/rates.php

But, strangely, it's still 6p/minute via the freephone (cable landline) number!

http://www.call18185.co.uk/mobilerates.php

It may be an error on the website - the tariff message still says 6p/minute when I called a mobile just now.

I've sent the below to [EMAIL="service@18185.co.uk"]service@18185.co.uk[/EMAIL]

You website appears to have been changed today - now indicating that, using the 18185 prefix from a BT landline, calls to UK mobiles during the week now cost 10p per minute.

http://www.call18185.co.uk/rates.php
http://www.call18185.co.uk/rates_printer.php

However, the tariff message still says 6p per minute when I dial.

Also, the rate for cable landline users (via the 0808 1 703 703 freephone number) is still shown as 6p per minute.

http://www.call18185.co.uk/mobilerates.php

Is the 10p rate for 18185 prefix users (i.e. those with BT landlines) now shown on the website an error?

Regards.

alan99_2

I have just checked my invoice.As at 9.25pm it is still 6p a minute landline to Uk mobile.
Msg says 6p too.

Alan

millie

The message may be saying 6p per minute but they are actually charging 10p I just checked my online bill. It was saying 6p last night and that one was charged at 10p as well

Heinz

millie wrote:

The message may be saying 6p per minute but they are actually charging 10p I just checked my online bill. It was saying 6p last night and that one was charged at 10p as well

Are you sure 10p is not 4p connection plus a minimum of 1 minute @ 6p?

The tariff message still says 6p per minute but no reply to the above e-mail yet BTW.

millie

Heinz wrote:

Are you sure 10p is not 4p connection plus a minimum of 1 minute @ 6p?

The tariff message still says 6p per minute but no reply to the above e-mail yet BTW.

O yes my silly mistake

Heinz

millie wrote:

O yes my silly mistake

Thank heavens for that (if you know what I mean).

So, it appears to be just an error on the website then.

keefrto

Hi, thought i would check the call checker to see if it reflects error on 18185 but nope, still there 10pmin. Has anyone received/contacted 18185 to let them know/advise them on the error. Looks kinda scary reading!!
K

Rebekka_2

Yeah been charged 10p a minute too:mad:

redux

Announcement on London number said 10 pence a minute when I checked the last couple of evenings, but I didn't connect the calls. Website still 6p.

Either they've swapped the 6p and 10p rates between 18185 and 020 access, or the website was wrongly updated ?

Heinz

keefrto wrote:

Has anyone received/contacted 18185 to let them know/advise them on the error.

See Post #1

redux wrote:

Announcement on London number said 10 pence a minute when I checked the last couple of evenings, but I didn't connect the calls. Website still 6p.

Either they've swapped the 6p and 10p rates between 18185 and 020 access, or the website was wrongly updated ?

Let's hope they really only intended to change the price for access via the 020/0808 numbers back to 10p (it was a surprise when it was changed to 6p fairly recently) but have changed the price via the prefix in error.

bbb_uk

Dialling the freephone number I get told the call costs 10p/min but dialling the 18185 shortcode I don't get a price announcement at all!!

I therefore think we can safely say its 10p/min via any access method.

It's not the first time their website haven't been updated to reflect the price change.

I can only assume that they forgot to update their mobilerates page when they updated their normal rates page!